No Tracfone Data Connection

[hpham]

My TF service goes until 4/9/27, but I didn't know it could transfer to someone else. In order to use that service, they'd have to use my TF account right?

Before selling the phone, log into your TF account and delete it from your account. That will make it a "floater" and can be added to any account. The new owner can text MINC to 611611 and the phone will be assigned a new phone number for the new owner's zipcode.

[Boz1]

I'm contacting Tello tomorrow. BTW if I want more info on them, do I just go over to the T Mobile board and ask since it's under their company? Their cheapest phone is called NUU and i've never heard of it. I don't know if I should just stick with the Moto Pure that I like and get that unlocked on Amazon or just get the NUU on Tello website.

Tello is usually discussed in: http://www.howardforums.com/forumdis...aid-discussion

[Boz1]

Tello Rollover Info
https://tello.com/help_center/will-u...h?_language=en
"Will unused service carry over to the next month?"
"Unused service WILL roll over ONLY if you manually renew or change your plan at least 24 hours before the end of your current billing cycle and ONLY if the new plan contains all the services that you previously had."

There's quite a bit more verbiage in the answer at the link I provided above, so read it all, just to make sure there's no misunderstanding.

[chris330r]

[QUOTE=hpham;17252145]

My TF service goes until 4/9/27, but I didn't know it could transfer to someone else. In order to use that service, they'd have to use my TF account right?

Before selling the phone, log into your TF account and delete it from your account .t That will make it a "floater" and can be added to any account. The new owner can text MINC to 611611 and the phone will be assigned a new phone number for the new owner's zipcode.

Thanks. It seems a bit complicated so i'll most likely just keep my phone. The money i'd make off doing that would probably just pay for the new phone anyway. And if I ever decide to go back to TF, those 4 years of service can come in handy.

[chris330r]

Tello is usually discussed in: http://www.howardforums.com/forumdis...aid-discussion

Thanks for the link. I bookmarked it to keep it handy.

[rpz1]

I never use the phone due to hearing loss so those minutes are going to pile up.

Someone correct me if I'm wrong please, but:

If you just setup a plan without talk minutes and just data, you still get free unlimited texts.

Also, if you early renew for the carryover, it must be a plan with the same bucket types (not amounts though).
For example if you have talk and text and next time you want only data, nothing will carry over.

[chris330r]

Someone correct me if I'm wrong please, but:

If you just setup a plan without talk minutes and just data, you still get free unlimited texts.

Also, if you early renew for the carryover, it must be a plan with the same bucket types (not amounts though).
For example if you have talk and text and next time you want only data, nothing will carry over.

I looked for a plan like that but couldn't find it. If I could just get data and texts it would be perfect for me.

The minimum I could find was the $11/month one I chose with 2GB data, 100 mins and free texts. The next plan down from that was for 2BG of data with no minutes but also it had no texts and I need the texts. Or maybe I overlooked it?

It would be ideal if they had a plan with just the GB data and free texts for those of us who have no use for using the phone to talk with. But even at $11/month for 2BG data, free texts and 100 minutes i'll never use, I can't complain because that's really a great price.

[rpz1]

I looked for a plan like that but couldn't find it. If I could just get data and texts it would be perfect for me.

It's not indicated under the data but if I recall correctly someone in the Tello forum once mentioned that data only includes text too. I'm sure someone will soon reply and clear up or confirm what I mentioned. Or just give Tello a call and ask.

[chris330r]

It's not indicated under the data but if I recall correctly someone in the Tello forum once mentioned that data only includes text too. I'm sure someone will soon reply and clear up or confirm what I mentioned. Or just give Tello a call and ask.

Thanks, i'll keep watch if someone can confirm that or if not i'll head over to the Tello board and ask. That next choice down for 2GB and no minutes (assuming the texts are included) is only a dollar less/month than the one I chose so it's not all that big a deal since a dollar is only like a quarter these days lol. So the savings is almost insignificant.

[Serial Port]

I am not sure if it was mentioned earlier, but I think the OP's account wasn't correctly provisioned in the billing system and if so, no tweaking or settings updates in the phone will change that.

[rpz1]

That next choice down for 2GB and no minutes (assuming the texts are included) is only a dollar less/month than the one I chose so it's not all that big a deal since a dollar is only like a quarter these days lol. So the savings is almost insignificant.

I agree, saving a buck isn't a big deal. Plus like I also said, if you had a data only (w/text) and wanted to someday add talk, you'd lose any carryover data.

[Lisme]

It's confusing, but I think that you can keep a feature's rollover cache as long as you keep feeding it something monthly. If you discontinue a feature, like discontinuing minutes, you will lose its rollover cache.

But if you add a new feature, that does not affect the currently active features.

"Unlimited" does not participate in rollover.

If you miss your opportunity to renew early, you have no recourse about the rollover feature.

This is my understanding.

[chris330r]

I am not sure if it was mentioned earlier, but I think the OP's account wasn't correctly provisioned in the billing system and if so, no tweaking or settings updates in the phone will change that.

I don't know what this is referring to. Can you clarify?

If you're meaning about my original connection issue with Tracfone, I don't think the issue is with the phone but on Tracfones end. I've had the same account with them for almost 10 years now and never had an issue with their billing system.
Although my account SAYS I have 456mb of data left, perhaps it's actually 0 and it's just not updating to show it. But i'm not taking the chance to buy a $10 data card to find out only to still have no connection. It's the third day now and I still can't connect to Data and i'm just using the phone with the wifi until the Tello sim arrives.

I think i'm just done with Tracfone. They're just too wonky lol.

[PaulCrawhorne]

Fair enough!

But just getting a new BYOP SIM to test, transfer the line over to force a fresh reprovision

is not that much trouble

[Serial Port]

I don't know what this is referring to. Can you clarify?

My comment is based on my personal experience as a CS rep for At&t previously. I would get this happen when all else fails to get the feature working on the phone. Sometimes, features are accidentally removed or never added to the billing system. I wasn't sure if the CS rep actually checked. Often times, that is overlooked when trying to troubleshoot issues like this. Sometimes you just need to confirm that such features are physically active on the account when all else fails.

You would be surprised to know how often this is overlooked during troubleshooting by CS reps.