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Thread: Mobile X launched

  1. #46
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    I had hit or miss results with opening a ticket with xpertcare. At one point I was able to get one of them escalated and talked on the phone to a very advanced and knowledgeable level 3 or 4 person, which in my opinion was far better than tracfone support. Once I got there.

    Sent from my SM-S515DL using Tapatalk

  2. #47
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    Quote Originally Posted by robbyrobby View Post
    have you checked if MMS (not iMessage with another iPhone) works ?

    if not it is not so much a MobileX issue as an apple one, MMS does not usually(perhaps never) works with side loaded APN's and they do not make it easy to have a carrier bundle. i believe it takes either a carrier bundle deal with Apple, an MVNO that 'just works' with the APN of the parent carrier or a SIM that is completely not recognized by the iPhone(would not include any T-Mobile, Verizon or ATT MVNO's) in which case the ability to manually set the entire APN including MMS is available in settings.
    MMS works fine. I sent a photo to one of my Android phones, no issues there. The carrier bundle loaded is Verizon, so that's probably why it works. If there's anything else you want me to test, let me know.
    Castrol EDGE 0W-20 is my drug of choice.

    Primary: iPhone 14 Pro Max (T-Mobile & Verizon); Pixel 6a (AT&T)
    Mobile Broadband: Franklin T10 LTE hotspot (5GB for $8.50) / iPad mini 6 5G (unlimited 5G data)

  3. #48
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    Quote Originally Posted by RoadRanger View Post
    BTW I "paid" 4 buck for 1GB data only - but texting seems to still work?
    Were you using SMS or 'texting' using iMessage, Whatsapp or some other messaging service?

  4. #49
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    Quote Originally Posted by serpico7100t View Post
    Were you using SMS or 'texting' using iMessage, Whatsapp or some other messaging service?
    No, just the phone's native texting app using the phones #.

  5. #50
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    Is it possible to have more than one line on an account?

  6. #51
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    Other reviews seem to indicate family plans are not possible and you can't do more than one line per account yet.

    I just activated and in my 10 day learning period. From what I can tell all service is prepaid and you have to choose what you pay the next month? So every month I will get a request to pay for the next month, right? No overages, surprise charges and only paying what you choose is one of their big talking points, so that's my understanding. In addition to if you buy data it is supposed to roll over, though I'm seeing conflicting reports if that actually works.

    If texting continues to work, it kind of reminds me of Tello -- texting is free basically, you pay for phone, and if you get data only you don't pay taxes, and it rolls over (with Tello you have to renew a day early). I already have a nice data bank saved up on Tello on 1 eSIM, so if it works out that way it will be nice to have another data bank saved up on MobileX on another eSIM and then I can switch to Verizon or TMobile network as needed -- and my physical SIM is still ATT!

  7. #52
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    i believe data rolls over as long as you do not do the 'fake unlimited' option

  8. #53
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    Quote Originally Posted by cacophony555 View Post
    If I am purchasing a bundled plan that includes data, I am purchasing data.
    You could just as easily treat "as part of plan" as implied. The inclusion of implied words will never justify calling something "very specific"

    I am just pointing out that they need to make the pricing and terms more clear. Not sure why anyone would argue against that.
    Don't know if anyone is arguing with the logic or the legitimacy of your point. It's just a matter of reality. Adderton likes to make a big show of being "pro consumer". But, in fact, he is just coming up with his best guess as the most successful way to get consumers to give him money, just like most every other corporation. For years, carriers have gotten away with shady, confusing advertising, so there is no reason he wouldn't do the same.

    It's the same as T-Mobile who has no interest in giving customers a better deal as the "un-carrier" (really, what the hell does that actually mean?), they (mostly Legere inspired) are just working the best angle they can come up with to make money. If they were convinced they could make more money by raising prices, they would do that in a second.

  9. #54
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    Somehow I was under the impression that unused data gets rolled over if you are on a custom plan. But I guess not as I just started the next billing cycle and data was reset without any rollover of unused data.

  10. #55
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    Quote Originally Posted by serpico7100t View Post
    Somehow I was under the impression that unused data gets rolled over if you are on a custom plan. But I guess not as I just started the next billing cycle and data was reset without any rollover of unused data.
    The first rollover doesn't happen - perhaps because you don't pay for the first month? I beached on the support thing and they gave me the 1GB that I "lost". I think that next time it should work OK but others say they don't exactly roll it over but just give you a discount on your bill. I'll soon see. We have three lines now but the newer two haven't hit the first pay point yet...

  11. #56
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    Quote Originally Posted by RoadRanger View Post
    The first rollover doesn't happen - perhaps because you don't pay for the first month? I beached on the support thing and they gave me the 1GB that I "lost". I think that next time it should work OK but others say they don't exactly roll it over but just give you a discount on your bill. I'll soon see. We have three lines now but the newer two haven't hit the first pay point yet...

    Please post with your findings when you know. The rollover is feature that would really be tempting.

  12. #57
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    Quote Originally Posted by RoadRanger View Post
    The first rollover doesn't happen - perhaps because you don't pay for the first month? I beached on the support thing and they gave me the 1GB that I "lost". I think that next time it should work OK but others say they don't exactly roll it over but just give you a discount on your bill. I'll soon see. We have three lines now but the newer two haven't hit the first pay point yet...
    Thanks. I contacted them and they said they discount subsequent bills for unused data, starting with first paid month (which as you suggested explains why I didn't see any adjustment, as I am just coming off the free trial month), so it's not a rollover, but it's practically just as good, and arguably better.

  13. #58
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    hi, I have some questions

    is there wifi calling on amdroid?
    can you call through their app? (like textnow)

    are incoming calls free?

    tnx

  14. #59
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    Quote Originally Posted by armars View Post
    hi, I have some questions

    is there wifi calling on amdroid?
    can you call through their app? (like textnow)

    are incoming calls free?

    tnx
    not sure about the wifi calling on android. should be same as most Verizon MVNO's

    there is no app for calling, this is a regular cellular based MVNO

    there are options for either unlimited Talk and Text or smaller buckets that I assume both incoming and outgoing are counted

    if you wanted to go data only and use an app for calling on both cellular and wifi i would suggest using either Google Voice or Textnow for the calling and texting

  15. #60
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    Quote Originally Posted by robbyrobby View Post
    if you wanted to go data only and use an app for calling on both cellular and wifi i would suggest using either Google Voice or Textnow for the calling and texting
    This is exactly what I've done since 2017. I've used a data only SIM in my phone with GV for primary calls and messaging, and also for TextNow, Messenger, Viber, and Skype Lite. I like doing it that way, but it's not a method I'd recommend for most people.

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