Reply With QuoteI activated a Pixel 6a on TF/Verizon yesterday and it works fine with TF service so far.Originally Posted by medontknow
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Why yes, that is a bag phone
Seems everyone like some of my friends are having difficulty with this so talk to us your problems of the #1 carrier in phones having a problem of getting these phones to work on it's network!
I've got more phones than fingers
I activated a Pixel 6a on TF/Verizon yesterday and it works fine with TF service so far.
Phone Collector
I activated a Pixel 7 yesterday, isn’t working. I did potentially make a mistake by activating before updating to the latest version (November). That version may work (I’ve seen posts saying so, but not much detail or confirmation.) I’m going to chat to try to figure it out today.
I've got more phones than fingers
In my case I updated it all the way first and then I used the chat to activate it. Actually, I had the chat rep add the device to my account and then later I activated it myself from the account. First time doing that in the context of AAL and it worked fine.
It did take an unusually long time for rep to add the IMEI to the account. Seems she had to work on it.
Phone Collector
I have a 5a 5g on TF for about a year. I had some trouble getting it activated. Googling, I found someone had success with telling the CSR to activate it as "CDMA-less". I had to hang up on two CSRs who seemed confused, but the third one seemed to understand about "5g" and "CDMA-less", and got it done quickly. Not sure if this is the same problem that the 6's and 7's are having, but just thought I'd throw it out there.
I've got more phones than fingers
I think if TF can activate a BYOP iPhone SE 2022 on TF/Verizon then they should be able to activate any phone. That thing took more than a dozen TF corporate office calls over a two month span to get activated (2 of them).
In both cases the sim had to be manually registered to the IMEI by an offline network support specialist. And then it could be activated by corporate office rep with transfer in. This was due to a so called "system error" when trying to register any TF/verizon sim to the phone since the sim - any TF/V sim - was seen on the system as incompatibile/non valid.
Phone Collector
Tried again with my Pixel 7 via chat. No luck. I'll keep monitoring this thread and the wider web and try again later when I get ideas. I'm back on my old phone, so no rush for me. I also can use the eSIM and Google Voice on the P7 in the interim.
I've got more phones than fingers
You could try the TF corp office at 305 640-2000 x1029.
If rep is unable to register the TF/Verizon sim (any sim is "no good") then maybe it needs a similiar treatment that my SE '22 got.
If it's something else maybe they can help.
Corp reps usually have access to the account tools and other departments and are more capable in general than chat reps though bad reps unfortunately lurk everywhere. It's a fast connection most times. The fastest way to reach support.
Phone Collector
I'm not sure who Jane1563 is, but every Reddit post suggesting the November update fixed the issue on Tracfone/SafeLink is by them. No other indications that the issue is fixed.
Phone Collector
I might try that later. I do have some unused BYOD sims, one that I don't think was ever used (although it was an eBay preloaded SIM and I did get the service added to my existing line.) Hopefully they're still good, from 2020.
Phone Expert
My 6a is supposed to arrive tomorrow. I plan to use it to replace my Tracfone-branded G Power 2020 on my main (and currently only) line. I would also like to make sure everything is set up properly and get some AAL points before transferring my main line to it. I thought I would run my plan by the experts here to make sure I have the details right.
-Get the 6a added to my account for later activation through chat
-Set up and update the 6a over wifi to the latest software/security updates
-A few days later, activate it on-line with a 60 day smartphone plan, or if I’m patient, wait 31 days and use a 30 day plan. Question here, since I have another Tracfone-branded phone on my account can I activate the 6a with a paygo plan rather than a smartphone plan? I do have triple minutes on the G Power
-On day 61 after the 6a was added to the account, and the points vest, transfer the phone number and units from the G Power to the 6a and deactivate the Power
The G Power line is an old line and wifi calling doesn’t work on it. Would activating the 6a with a new SIM on a new line before transferring the Power number and units to it fix that? Or is it possible I would lose wifi calling on the 6a when I do the transfer?
Also, I have some old Family Dollar Verizon SIMs, but I’m a little hesitant to use them with a new 5G capable phone. Am I better off spending the extra $1 to use a new Verizon SIM to activate the 6a?
I want to try to make sure I always have one working phone through all this and to minimize my interactions with Tracfone CS.
Sound OK? Any suggestions?
I will report back on my results.
I've got more phones than fingers
Just a few thoughts looking at it quickly. I would completely update and set up the 6a on Wifi first before heading over to chat to have it added to the account. It's gonna take a little while. Once it is added, check for the pending AAL.
So you're going to be activating a new line on the 6a for the AAL which should have WF calling.
So you are going to transfer the line on the moto power to the 6a? Or do you want to combine/merge the power to the 6a? In merge instance you will lose phone number of power. If transfer, you will lose what's on 6a.
If you transfer power to 6a I believe it will inherit non working WF calling. If merged over, it should be ok.
If I misunderstood apologies... Perhaps others can comment.
Phone Expert
Thanks Tomseys. Yes a transfer, want to keep the old G Power phone number that I have had for years.
If I remember right, you were able to get wifi calling working (on an IPhone) by having CS turn that feature off and back on for your account. I wonder if anyone has ever been able to do that on an Android? Maybe I try to get wifi calling working on the G Power with CS before I do the transfer. Lack of wifi calling isn't a huge deal for me, but the Verizon service in my lower level office is a bit hit or miss, so wifi calling would help that.
I've got more phones than fingers
I forgot all about WF calling and I just tried turning it on on the 6a and it's not coming on after "this may take a few moments". It states Unable to activtae WiFi calling. Please try again later. I may have to call in for this. I'll let know what happens.
Just got to be careful.. I don't want them doing any deactivation/reactivation of the actual phone/line cause of the AAL (s).
With the iPhone yes they disabled and reenabled the WF calling on the account and it fixed it.
Phone Expert
Always an adventure doing things with Tracfone. Sometimes things work...sometimes you spend days with multiple chats and calls getting things working. Use of this forum is almost a requirement if you change anything with Tracfone. Very thankful it's here.
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