Verizon postpaid to T-mobile prepaid. How to get eSIM or Sim card?

[MobileBoost]

How do you get the sim card from t-mobile to port over to their prepaid service coming from Verizon? The phone accepts eSIMs. T-mobile's website says they offer eSIM, but I'm no longer seeing the app in the Google Play store (T-mobile eSIM).

[kaZZoo]

I believe only iPhone on prepaid.





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[cellular-dude]

[QUOTE=kaZZoo;17219455]I believe only iPhone on prepaid.





Sent from my iPhone using Tapatalk Pro[/QUOTE


My Pixel 4a 5g is using T-Mobile prepaid on e-sim.

[MobileBoost]

I checked the Google Play Store and do not see the app listed for eSIM. Have they changed which app they use for that on Android?

[cellular-dude]

Sorry about that. When I first activated my esim it was on the iPhone but I called T-Mobile and they switched it to the pixel. I don't ever remember it being in the Google store but I just looked and it is on the iPhone app store.

[ecs0013]

Yeah, you might need to activate on a physical SIM first (online or in a store) and then have them move it to eSIM if you really want it on there. A few other pointers, if you do it in-store, it's just the cost of the SIM card and first month of service with sales tax and then you can ensure that the SIM is up and running. Online can get dicey with the ordering process (sometimes the prepaid ordering site errors out, I think they have one person managing it).

Either way, set up your new line as a new number, that way you can make sure everything is working and set up your account management stuff (you'll need to set a 6-digit PIN, too - in store they'll have you create one or may set up a default one). Once everything is working, there's a section on the account management site to bring your number over (Line details > Change phone number > Transfer my number) and you need your Verizon phone number, account number, and PIN. Once you do that, if everything is as expected, it should happen almost immediately.

If you port while setting up the new line, there's always the change the Verizon port could fail and then you'd be in limbo and can't even access the T-Mobile account (since there wouldn't be a phone number assigned to the SIM).