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Thread: Google One

  1. #1
    Join Date
    Mar 2012
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    Moto E, S4, Trio 8", G3, G4
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    Google One

    I've been paying $1.99 to Google for 100gb of Google One storage. A bit over a week ago, I got a new Metro $50 plan which includes 100 gb of Google One for free. How do I get the $1.99 charge per month eliminated?

    When I look at my Google One plan, it still shows 100 gb at $1.99 per month.
    Step outta line, the man comes and takes you away.

  2. #2
    Join Date
    Jun 2014
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    Cancel your current plan

  3. #3
    Join Date
    Mar 2012
    Posts
    47
    Device(s)
    Moto E, S4, Trio 8", G3, G4
    Carrier(s)
    T-Mobile, Sprint, AT&T
    Feedback Score
    0
    Thanks for the reply.

    I did cancel my previous Google One service and left it cancelled for a few weeks until it would have been time to renew it.

    I thought I was signing up for their $50 plan which includes unlimited data, 100 gb of Google One storage, and 5 gb of hotspot.

    However, when I go to Plan Details/Your Plan, it says I have a $40 Promotion Plan (Requires Port), with unlimited data, no Google One and now no hotspot data. The first and second months I had this plan it said I had 5 gb of hotspot data. The third month it said 10 gb of hotspot data. And now it says Mobile Hotspot Not Allowed.

    I signed up using the $30 credit by the Affordable Connectivity Program. So my monthly bill should be $10. But in May I was charged $20. In June I was charged $30. In August I was charged $10.

    The plan type, hotspot and billing inconsistencies are frustrating.

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