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Thread: Unlock ATT Prepaid phone

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    Unlock ATT Prepaid phone

    Any chance ATT will unlock a prepaid phone that was only used with TF ATT BYOP sim?

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    Quote Originally Posted by MsBren View Post
    Any chance ATT will unlock a prepaid phone that was only used with TF ATT BYOP sim?
    They used to a few years ago with nothing ever paid for AT&T service. I don't know if they do anymore.

    It appears that the new rule is that it has to be used on AT&T Prepaid service for six months before they will unlock.

    I had one a few years ago that AT&T would not unlock. I paid someone on eBay about $2 for the unlock code.

  3. #3
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    Quote Originally Posted by MsBren View Post
    Any chance ATT will unlock a prepaid phone that was only used with TF ATT BYOP sim?
    You can always try the unlock portal.
    iPhone 12 Pro is my current phone I carry.

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    Quote Originally Posted by MsBren View Post
    Any chance ATT will unlock a prepaid phone that was only used with TF ATT BYOP sim?
    go here - https://www.att.com/deviceunlock/
    to unlock your phone.

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    I guess I will try the unlock portal and see how that goes. If ATT won't unlock it, I can search ebay. What is the timeline for the unlock? Do you get a code quickly or is there a wait period?
    Sorry, never unlocked a phone 😏.

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    Quote Originally Posted by MsBren View Post
    I guess I will try the unlock portal and see how that goes. If ATT won't unlock it, I can search ebay. What is the timeline for the unlock? Do you get a code quickly or is there a wait period?
    Sorry, never unlocked a phone 😏.
    When I did it a few years ago it took a day or two - business days, not weekends.

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    Quote Originally Posted by bobdevnul View Post
    When I did it a few years ago it took a day or two - business days, not weekends.
    I used the ATT unlock portal, received a code via email as I don't have an account with them and the phone isn't currently active. When I clicked the link to confirm all that I saw on the page was "system error"? I suspect a problem.

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    suggestion

    Try logging into the device unlock page as a "not a current user" instead. That may work after the error you got. The internet site might have assumed you were a post-paid user and not prepaid. Hope that helps. The rules are different for the type of account that you are using.
    Just another day in paradise.....

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    Quote Originally Posted by Serial Port View Post
    Try logging into the device unlock page as a "not a current user" instead. That may work after the error you got. The internet site might have assumed you were a post-paid user and not prepaid. Hope that helps. The rules are different for the type of account that you are using.
    That is what I did when I requested the unlock or is there something I'm missing? I just checked the status of the unlock with the request number( if that's what it's called) and it returned pending. If I click the link to confirm, I now get a message that I didn't confirm within 24 hrs and to resubmit another request. When I try to do that I get a message saying I already have a pending request. No clue what this mess is about.

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    Quote Originally Posted by MsBren View Post
    I used the ATT unlock portal, received a code via email as I don't have an account with them and the phone isn't currently active. When I clicked the link to confirm all that I saw on the page was "system error"? I suspect a problem.
    What code did you receive?

    The unlock codes that I received were 16 numeric digits. To perform the unlock you put a SIM in the phone that is not AT&T or their MVNOs. That will trigger the unlock dialog on the phone where you enter the unlock code numbers.

    You can get a non-AT&T SIM in a $1 Tracfone activation kit. Use the Verizon one. All you are using the SIM for it to trigger the unlock dialog. Remove it after the unlock is done.

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    Quote Originally Posted by bobdevnul View Post
    What code did you receive?

    The unlock codes that I received were 16 numeric digits. To perform the unlock you put a SIM in the phone that is not AT&T or their MVNOs. That will trigger the unlock dialog on the phone where you enter the unlock code numbers.

    You can get a non-AT&T SIM in a $1 Tracfone activation kit. Use the Verizon one. All you are using the SIM for it to trigger the unlock dialog. Remove it after the unlock is done.
    Sorry, I received a number for tracking the unlock request. It wasn't the actual unlock code. My bad 😔.

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    I just checked the status of my unlock request and it's pending. I wonder if it takes longer with non ATT customers?

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    Quote Originally Posted by MsBren View Post
    Sorry, I received a number for tracking the unlock request. It wasn't the actual unlock code. My bad ��.
    What? AT&T doesn't mail the unlock codes. They're sent by email.
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    Quote Originally Posted by zapjb View Post
    What? AT&T doesn't mail the unlock codes. They're sent by email.
    I know, but they emailed a confirmation link to be used within 24 hours, when I confirmed using the link the ATT web page it sent me to said "unlock" but I wasn't able to access anything. They never actually gave me the unlock code.

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    From my experience working for At&t, the unlock code was always sent via email along with instructions.

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