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Thread: iphone 11 frozen on siri.

  1. #1
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    iphone 11 frozen on siri.

    please help me. I'm an old lady whose iphone has stopped working. Purchased from Apple and just out of warranty. ive tried pressing on up and down buttons then pressing the other button but i get the apple sign shows and asks for siri passcode which i do not have or know nor have i ever used siri! i cannot upswipe either. Ive been searching all day. Apple says to take into Apple store but I'm sick and housebound.

    Thanks so much for any advice or suggestions i can try

  2. #2
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    Quote Originally Posted by ladyofengland View Post
    please help me. I'm an old lady whose iphone has stopped working. Purchased from Apple and just out of warranty. ive tried pressing on up and down buttons then pressing the other button but i get the apple sign shows and asks for siri passcode which i do not have or know nor have i ever used siri! i cannot upswipe either. Ive been searching all day. Apple says to take into Apple store but I'm sick and housebound.

    Thanks so much for any advice or suggestions i can try
    try this here - https://www.verizon.com/support/know...0to%20complete.

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