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Thread: PIN reset due to the recent data breach

  1. #16
    Join Date
    May 2003
    Western MA
    S22+/A51/A71 5G, Pixel 6a/4a5G, Moto G7 Power/Z3 Play/One 5G Ace
    H2O, TMO, Xfinity, PagePlus, TracFone
    Feedback Score
    Quote Originally Posted by whacker View Post
    My old backup Legacy Gold Rewards line doesn't get powered on often, so I got it up and left it up for an hour or so today, while I visited the web site to check my balance. I got no text messages or anything on the website attempting to alert me to anything regarding the breach.
    Same here. My 2 Gold Rewards Legacy lines did not get any texts, and there are no messages when I log-in online.

  2. #17
    Join Date
    Dec 2017
    Feedback Score
    I only received the text on one line.

    This morning I received an e-mail with subject "Welcome to the new My T-Mobile".
    On the new website, under My Profile > Profile information, there is an area to change PIN.

    The minimum is now 6 digits, even though the website only shows ****.

    (After pressing "Save" with a new PIN, I got "Unable to process the request due to Technical error" on the website, but then got a text saying successfully changed.)

  3. #18
    Join Date
    Jun 2014
    Feedback Score
    Use to generate a card number and use that

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