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Thread: Tracfone Rewards Program

  1. #6736
    Join Date
    Oct 2014
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    Quote Originally Posted by Otis 226 View Post
    Is there a way to combine my bonus points with my wife's to get her service time on her phone?
    No. If the phones are in different accounts, you can move her phone into your account to use your points for her phone. Then move her phone back into her account, or leave it in your account. If you need detailed instructions, let me know.

  2. #6737
    Join Date
    Dec 2008
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    Pickens county
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    Thanks, hpham. Neither of our balances are large enough to get her the year of service, it'd only work if they could be combined. Appreciate your help, as always.

  3. #6738
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    I ordered refurb iPhone 11's 6 days ago and did not receive a confirmation email. I did check on the order number that I received upon finishing the transaction on tracfone's order lookup site. It says pending remote fulfillment. Wondering if folks have had similar issues ordering refurbs in the past week and if I should be concerned that this order will not be completed?

    Sent from my Pixel 4a using HoFo mobile app

  4. #6739
    Join Date
    Apr 2021
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    Quote Originally Posted by trac*fone View Post
    I ordered refurb iPhone 11's 6 days ago and did not receive a confirmation email. I did check on the order number that I received upon finishing the transaction on tracfone's order lookup site. It says pending remote fulfillment. Wondering if folks have had similar issues ordering refurbs in the past week and if I should be concerned that this order will not be
    Delay in shipment is the new normal. As I reported earlier my last order actually took 2 weeks before it was finally shipped through USPS, instead of UPS.

  5. #6740
    Join Date
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    Quote Originally Posted by trac*fone View Post
    I ordered refurb iPhone 11's 6 days ago and did not receive a confirmation email. I did check on the order number that I received upon finishing the transaction on tracfone's order lookup site. It says pending remote fulfillment. Wondering if folks have had similar issues ordering refurbs in the past week and if I should be concerned that this order will not be completed?

    Sent from my Pixel 4a using HoFo mobile app
    I ordered a new 11 and G Pure late yesterday and they already have a UPS tracking number. Refurbs must be from a different facility.

  6. #6741
    Join Date
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    Quote Originally Posted by energyx View Post
    I ordered a new 11 and G Pure late yesterday and they already have a UPS tracking number. Refurbs must be from a different facility.
    New phones are shipped from INGRAM MICRO in Indiana, and refurbs are shipped from COOPER SALES in La Vergne, TN. The refurbisher sometimes ship order in batches.

  7. #6742
    Join Date
    Aug 2008
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    I'm having difficulty answering the poll for 50 points when I log in to a new account. I've waited the 15 days since I've answered a poll for that account, but as soon as I click the poll it says I've already answered the poll even though I haven't answered that poll from that account. It looks like it's somehow picking that I answered the poll in another account. I've tried Chrome icognito mode, and clearing the cache from Edge browser and even logging in via the mobile phone app and it still shows the poll has been answered.

    It looks like the difficulty started last week.

    Has anyone found a way to answer the poll?

  8. #6743
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    Just need to go back and forth, till it clears.

  9. #6744
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    Sometimes reloading the poll page fixes that.

  10. #6745
    Join Date
    Jun 2010
    Location
    Space City
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    What I do on my Chrome book is to delete all Tracfone cookies, so that I'm logging on clean. Otherwise the rewards info from one account will look like its on my other account.

  11. #6746
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    Thanks for all of the suggestion regarding getting the poll to work. It finally worked today on the various accounts.

  12. #6747
    Join Date
    May 2004
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    Am looking to use points to get a phone and have a few questions:

    [1] Can I use a $200 off code on a $199.99 phone? (I guess I'll still need to pay $$ for tax etc.)

    and related

    [2] all phones say "PLAN PURCHASE REQUIRED!" do I really have to buy a plan even if I'm to replace existing one (and checked "I am upgrading my phone")?
    [3] it asks me to enter a phone# for "I am upgrading my phone". Will the new phone be tied to that number or I can use it on another line?
    [4] what is a "reconditioned" phone? is it a real refurb (that went through tests/cleaning) or just a customer return? I've read reviews complaining problem with activation; is that a bigger problem with "reconditioned" (like they did not clean up the record in their system etc.) or just the general TF mess one randomly fall into?

    Thanks!!!

  13. #6748
    Join Date
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    1. You can use a $200 code for a $199.99 phone and pay no sales tax because there's no money charged for the phone.
    2. Most if not ALL refurb phones require an airtime purchase, and that airtime is preloaded to that phone.
    3. Usually, I select "I'm a new customer" so the phone won't be tied to any account automatically by TF.
    4. Reconditioned is the same as Refurbished. Most of the time they're perfect and you can't tell a TF refurb phone from a brand-new one. Sometimes TF failed to clean a refurb phone's record and it can be messy if the phone was previously activated before 11/23/21 and falls into the 12-montg unlocking requirement.

  14. #6749
    Join Date
    May 2004
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    Thanks!

    So I would need to get airtime even if I don't need it ... can that be done via points? (I doubt it but I don't know much about the rewards)

  15. #6750
    Join Date
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    Quote Originally Posted by snehne View Post
    Thanks!

    So I would need to get airtime even if I don't need it ... can that be done via points? (I doubt it but I don't know much about the rewards)
    No, you can't use points for the required time card. Buy the miminum $15 card (and not an Unlimited Card because it'll cause a mess with your current balances in a transfer). It'll be like a bundle phone on HSN or QVC.

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