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Thread: Visible Website "Chat with us" not opening.

  1. #1
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    Visible Website "Chat with us" not opening.

    For the last 2 days the Chat on the Visible website doesn't open for me.
    When I click "Chat with us" nothing happens.
    Visible CSR through the app had me go through all the steps still no soap.
    This issue has even been escalated.
    Pretty stupid of a multi-billion dollar company.

    Does "Chat with us" on the Visible website currently work for others?
    If my actions include deeds of philanthropy in charity and acts of loving kindness I am living in my Faith.

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  2. #2
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    work for me using Firefox. do you have any addons like no script you might try temporally disable them.

  3. #3
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    Visible online chat works for e on Edge.

  4. #4
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    Well it's solved sort of. Recap, Chat on the Visible website didn't work on Vivaldi or Firefox with all extensions disabled.

    I "installed" a portable version of Chromium & Chat with an expert on the Visible website now works.

    I'm happy it works but like a lot of electronic fixes I've made I don't know why.

  5. #5
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    I don't know about Vivaldi but with Firefox, on some websites to allow chat, you need to disable Enhanced Tracking Protection for the website.
    It's that little shield symbol to the left of the lock symbol and web address. I think it's just a one time disable for that session.

  6. #6
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    Quote Originally Posted by rpz1 View Post
    I don't know about Vivaldi but with Firefox, on some websites to allow chat, you need to disable Enhanced Tracking Protection for the website.
    It's that little shield symbol to the left of the lock symbol and web address. I think it's just a one time disable for that session.
    LOL. That worked also. Thanks.

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