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Thread: Activation issues

  1. #1
    Join Date
    Jun 2009
    Moto g7 power, Samsung a20, Samsung s8
    Feedback Score

    Activation issues

    I originally had the Moto g Supra which I gave away. They purchased a new sim card and every time we go online to activate service we get an error message that says... There is an issue with your first line ATC033. Has anyone experienced this? I've been trying to activate for over 3 hours. Chat was no help, kept telling me to call. Every time I call I'm on hold for well over an hour. A rep will answer the call, ask a couple of questions, and then hang up... Any help is appreciated.

    Sent from my SM-N960U using HoFo mobile app

  2. #2
    Join Date
    Nov 2005
    Feedback Score
    the phone you just gave away, someone else is trying to activate it correct ??

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