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Thread: Customer Service Agreements

  1. #1
    Join Date
    Mar 2011
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    Customer Service Agreements

    I was able to download PDFs of my Customer Service Agreements with Koodo.
    I can't find them on the freedom myaccount.

  2. #2
    Join Date
    May 2016
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    When you log into your Freedom account (www.freedommobile.ca), click on the link at the top "My Profile". Once this page comes up, it will show your details and where it lists your name, contact number and email, there will be an "email icon" (mail envelope - grey in color) to the right. If you click on this, it will bring up your activation details and interactions you've had with customer service regarding "credits" etc...

    You cannot access this information through the mobile app on your device - must be done through a PC/Computer.

  3. #3
    Join Date
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    Great, thanks.

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