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Thread: Tracfone/Ebay RANT!

  1. #31
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    Quote Originally Posted by CoyoteChris View Post
    Odd story, but I too think the store is legit...at one point someone had a US number for a TF rep....

    One of the best things about ebay is the support they give their buyers. I have sent many things back at the cost of the seller and gotten refunds....a handful of things I have bought that were bad , the seller seems to have disappeared and ebay sent me a refund out of their pocket before I could even ask for it.
    I would send them back and ask for a refund.
    Yeah, agreed about ebay support or more specifically paypal. I'll get my money back, but first, gotta wait for the seller to respond to my return request. He's supposed to send me a prepaid shipping label. If he doesn't respond by the 12th, and he hasn't responded yet or to previous comm, paypal will step in at that time.

  2. #32
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    Quote Originally Posted by Rocks2368 View Post
    He's supposed to send me a prepaid shipping label.
    When/if you receive the return shipping label, could you post a picture of it? I'm curious to know the address of the place that receives it.

  3. #33
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    Quote Originally Posted by hpham View Post
    When/if you receive the return shipping label, could you post a picture of it? I'm curious to know the address of the place that receives it.
    How bout the address it came from? 1100 Fountain Pkwy Grand Prairie, TX 75050. This address is Page Plus Cellular. They are a subsidiary of Tracfone who is a subsidiary of America Movil.

  4. #34
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    Quote Originally Posted by Rocks2368 View Post
    Yeah, agreed about ebay support or more specifically paypal. I'll get my money back, but first, gotta wait for the seller to respond to my return request. He's supposed to send me a prepaid shipping label. If he doesn't respond by the 12th, and he hasn't responded yet or to previous comm, paypal will step in at that time.
    I hope you mean eBay will will step in at that time instead of Paypal will step in at that time.

    Because if need be it's easier to get two bites at the apple if the dispute is run through eBay first.
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  5. #35
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    Quote Originally Posted by Rocks2368 View Post
    How bout the address it came from? 1100 Fountain Pkwy Grand Prairie, TX 75050.
    That's also where my $39.99 Sim Kit + Time card bought from same seller were shipped from. If that seller is not Tracfone like you said, why was your package shipped from a subsidiary of Tracfone?

    Name:  Tracfone-SIM-Kit-Envelope.jpg
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Size:  29.3 KB

  6. #36
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    Quote Originally Posted by Rocks2368 View Post
    How bout the address it came from? 1100 Fountain Pkwy Grand Prairie, TX 75050. This address is Page Plus Cellular. They are a subsidiary of Tracfone who is a subsidiary of America Movil.
    Actually, 1100 Fountain Pkwy, Grand Prairie, TX 75050 is Amplex Corporation, a fulfillment company than wharehouses and ships products for many companies, including TracFone.
    TracFone, including PagePlus, headquarters are in Miami.
    Find and compare prepaid plans at https://prepaidcompare.net

  7. #37
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    Rocks2368, did you ever find out why you couldn't activate the Tracfones? I won't get into the issue of who sold them to you because that is irrelevant to your actual problem.

  8. #38
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    If one believes Tracfone or eBay would allow a vendor to name itself tracfonewireless on eBay & not be Tracfone then there's nothing left to be said.

  9. #39
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    Quote Originally Posted by Rocks2368 View Post
    Here yah go peeps, just got off chat!

    Tracfone: Thank you for visiting Tracfone today. How may I
    help you?
    You: Have a very simple question. I purchased 2 phones on
    ebay from what it says is TRACFONE. They wouldn't work.
    When I spoke to your customer service, they told me that
    seller is NOT Tracfone. It's either you or it isn't, simply answer
    the question.
    Noel: Thank you for being a valued Tracfone customer!
    Noel: I'll be more then willing to assist you regarding your
    concern about the phones that we offer
    Noel: If you will purchase a phone from an outside source
    they Cannot check and confirm if the phone will work on your
    Area.
    Noel: Unlike if you will order it from us We will always ask for
    your ZIP code for us to make sure that the phone will work on
    your area.
    You: Just answer my question!
    Noel: Ebay is not our retailer.
    You: So the seller that calls himself "TRAFONE" on ebay is
    not you?
    Noel: Yes.
    Noel: That is NOT us.
    You: Thank you!
    Noel: Ebay is not our retailer.
    N
    Get a life.

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  10. #40
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    Rocks2368, are you 13 years old? I'm only asking because your behavior is similar to some 13 year old children that THINK they know something, and continue arguing about something they're wrong about, despite being told the correct information from people that have much more experience.

    People commenting on your posts have many years of experience dealing with TF, not to mention that many of us have purchased from the TF eBay store and can verify that it is officially TF.

    You have a bad attitude and ridiculous arguments, as pointed out by people here that obviously have much more TF experience than you!

  11. #41
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    Threads merged.

    Please do not create multiple threads for the same topic.

    Let's also keep in mind that personal commentary and insults aren't welcome here, either.

    Become a Premium Member or Advertiser here!
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    Have you read the forum rules lately?
    If you have a problem with a post for any reason, please report it rather than responding to it, and a moderator will be along shortly.

  12. #42
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    Quote Originally Posted by martin_j001 View Post
    Threads merged.

    Please do not create multiple threads for the same topic.

    Let's also keep in mind that personal commentary and insults aren't welcome here, either.

  13. #43
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    Quote Originally Posted by Rocks2368 View Post
    yeah, here's the link https://www.ebay.com/itm/Tracfone-Sa...1ZXu7kWfOrPemw

    I started out on chat + printed those transcripts. But, the part they denied it was them was over the phone. After chatting for over an hour, they called my home phone.
    That is TracFone. They have drop shippers around the country I'm sure. I just happen to live down the road from the one on Fountain Parkway in Grand Prairie, Texas.

  14. #44
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    Quote Originally Posted by hpham View Post
    When/if you receive the return shipping label, could you post a picture of it? I'm curious to know the address of the place that receives it.
    I am a bit confused. When I get something defective on ebay, I click on the return buttons, give them a reason, and a prepaid shipping label comes shooting out of my printer. Is that not how it works? There was this one time a few weeks ago when I got a bad flashlight from China. I sent them a message and they requested that I NOT ship it back and they gave me a full refund.

  15. #45
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    Tracfone's eBay store sent me a phone that wouldn't activate for 4 or 5 days. It was supposed to have a 1500/1500/1500 bundle attached. It did not. I sent a message that I needed to return it. I had to wait for TracFone to approve it. Several days later ebay emailed a return label. Their listings say no returns. Anyway I got my refund.

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