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Thread: List of trusted IP addresses for this account

  1. #1
    Join Date
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    List of trusted IP addresses for this account

    I tried to setup 2FA and got stuck in an endless loop of this message;

    -----------------
    Your current IP address is not among the list of trusted IP addresses for this account. Please enter a valid code generated by your Google Authenticator smartphone app.

    If you have lost your phone or you can't access your Google Authenticator, click here to remove two-factor authentication from your account.
    You will need the Recovery Key provided to you when you set up two-factor authentication.
    ----------------

    Each time I enter the correct code, I am redirected back to this page. I had to remove 2FA using the recovery key.
    How do I update my "Trusted IP" list? I can't find this anywhere in the settings.

  2. #2
    Join Date
    May 2002
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    Unfortunately, there is no way to update it. This particular issue typically occurs when accessing from a mobile device where the IPs are dynamic and change frequently. Even I can't get past this issue and this is the only 2FA solution that exists for this version of vBulletin.

  3. #3
    Join Date
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    Quote Originally Posted by frail View Post
    Unfortunately, there is no way to update it. This particular issue typically occurs when accessing from a mobile device where the IPs are dynamic and change frequently. Even I can't get past this issue and this is the only 2FA solution that exists for this version of vBulletin.
    Thanks for the reply. I suspect it has to do with my ISP (Sprectrum / TWC) which I have IPv6 enabled.

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