Results 1 to 13 of 13

Thread: VZ prepaid & photos not sending or receiving in text

  1. #1
    Join Date
    Mar 2019
    Location
    NEPA
    Posts
    30
    Device(s)
    Iphone xr
    Feedback Score
    0

    VZ prepaid & photos not sending or receiving in text

    Not sure if this is the right place for my ???
    Using iPhone XR. This is my 2nd month on VZ prepaid. Up until 2 weeks ago, I was able to send & receive photos in text msgs on WIFI. Now I must be on DATA to s/r photos in text, Text is ok.
    I have toggled data & reset network settings, rebooted phone . Can send photos in email. Other than calling VZ & Apple does anyone have suggestion as to fix. Is this VZ problem or Apple?
    WiFi is working, can surf & use apps on the iPhone.
    Thanks in advance

  2. #2
    Join Date
    Nov 2005
    Posts
    5,819
    Feedback Score
    0
    what ios does your iphone have ??
    try these settings - https://bestmvno.com/apn-settings/ve...-apn-settings/

  3. #3
    Join Date
    Aug 2015
    Location
    SW Missouri
    Posts
    663
    Device(s)
    iPhone 7
    Carrier(s)
    <Tracfone < Boom < Selectel < Consumer Cellular,AT&T, H2O, Alltel
    Feedback Score
    0
    Shot in the dark :

    iMessage enabled ( text sent in Blue color ) ?

    MMS toggled on in Settings > Messages ?

    When on WiFi , if your Data is turned off ( settings > cellular data ), what happens ?

  4. #4
    Join Date
    Mar 2019
    Location
    NEPA
    Posts
    30
    Device(s)
    Iphone xr
    Feedback Score
    0
    Quote Originally Posted by october262 View Post
    what ios does your iphone have ??
    try these settings - https://bestmvno.com/apn-settings/ve...-apn-settings/
    Checking APN on iphone - can’t view or change ??? IOS 12.4.1

  5. #5
    Join Date
    Mar 2019
    Location
    NEPA
    Posts
    30
    Device(s)
    Iphone xr
    Feedback Score
    0
    Quote Originally Posted by trek83 View Post
    Shot in the dark :

    iMessage enabled ( text sent in Blue color ) ?

    MMS toggled on in Settings > Messages ?

    When on WiFi , if your Data is turned off ( settings > cellular data ), what happens ?
    All above done - when on WiFi with Data OFF only text comes through NO photos

  6. #6
    Join Date
    Mar 2019
    Location
    NEPA
    Posts
    30
    Device(s)
    Iphone xr
    Feedback Score
    0
    Here is my story sad but true. Called VZ today got a nice gentleman - did partially help. Can now s/r photo text msgs from another iPhone on WiFi, but can ONLY s/r msgs from an Android on DATA!!! Explained I never had a problem when using MetroPCS (same iPhone) only when I changed to VZ. Couldn’t give a good answer.
    My opinion- this is a software problem with VZ that they won’t fix because there is no charge to use data for photo text. An inconvenience to me because it worked on another carrier & now I have to keep data on even when @ home on WiFi.
    Thanks for trying but this will never be resolved, sad��

  7. #7
    Join Date
    May 2005
    Location
    San Francisco
    Posts
    1,924
    Device(s)
    LG G4, Galaxy S7 Edge, Note 4
    Carrier(s)
    T-Mobile, FreedomPop, TracFone
    Feedback Score
    0
    Quote Originally Posted by Crystal71 View Post
    Here is my story sad but true. Called VZ today got a nice gentleman - did partially help. Can now s/r photo text msgs from another iPhone on WiFi, but can ONLY s/r msgs from an Android on DATA!!! Explained I never had a problem when using MetroPCS (same iPhone) only when I changed to VZ. Couldn’t give a good answer.
    My opinion- this is a software problem with VZ that they won’t fix because there is no charge to use data for photo text. An inconvenience to me because it worked on another carrier & now I have to keep data on even when @ home on WiFi.
    Thanks for trying but this will never be resolved, sad��
    MMS is a legacy cellular protocol originally designed to work over cellular data only. Some WiFi calling systems, including T-Mobile's) support MMS over WiFi. I'm guessing that you either don't have WiFi calling enabled or Verizon's implementation of it doesn't support MMS.
    Compare prepaid plans from all operators at PrepaidCompare.net.

  8. #8
    Join Date
    Aug 2015
    Location
    SW Missouri
    Posts
    663
    Device(s)
    iPhone 7
    Carrier(s)
    <Tracfone < Boom < Selectel < Consumer Cellular,AT&T, H2O, Alltel
    Feedback Score
    0
    Quote Originally Posted by Crystal71 View Post
    Here is my story sad but true. Called VZ today got a nice gentleman - did partially help. Can now s/r photo text msgs from another iPhone on WiFi, but can ONLY s/r msgs from an Android on DATA!!! Explained I never had a problem when using MetroPCS (same iPhone) only when I changed to VZ. Couldn’t give a good answer.
    My opinion- this is a software problem with VZ that they won’t fix because there is no charge to use data for photo text. An inconvenience to me because it worked on another carrier & now I have to keep data on even when @ home on WiFi.
    Thanks for trying but this will never be resolved, sad��
    This is very strange indeed.
    My spouse & I have iPhones on Verizon, one through TracFone, other through Boom Mobile and all features work fine , always have - including s/r text & photos thru Cellular data &/or WiFi to/from all brands of phones.
    Wish I had an answer for you.
    Maybe a new SIM card would fix it ?

  9. #9
    Join Date
    Mar 2019
    Location
    NEPA
    Posts
    30
    Device(s)
    Iphone xr
    Feedback Score
    0
    [QUOTE=Yeswap;I'm guessing that you either don't have WiFi calling enabled or Verizon's implementation of it doesn't support MMS.[/QUOTE]

    No, do not WiFi calling enabled. In order to do so, I have to call VZ again. Nothing is simple any more.

  10. #10
    Join Date
    Mar 2019
    Location
    NEPA
    Posts
    30
    Device(s)
    Iphone xr
    Feedback Score
    0
    Quote Originally Posted by trek83 View Post
    This is very strange indeed.
    My spouse & I have iPhones on Verizon, one through tracfone?
    Thanks - s/r works ok iPhone to iPhone BUT not iPhone to Android & vice versa

  11. #11
    Join Date
    Oct 2006
    Posts
    313
    Feedback Score
    0
    Factory reset both phones

    Save all data first don't restore any apps or iCloud try it then if all works restore

    This will fix it

  12. #12
    Join Date
    Oct 2012
    Posts
    157
    Feedback Score
    0
    Maybe try this stuff? I don't know.
    https://www.fonepaw.com/solution/iph...-pictures.html

    I hav read elsehere that Verizon does not support MMS over Wi-Fi, but you said it worked before. That is peculiar.

  13. #13
    Join Date
    Oct 2012
    Posts
    157
    Feedback Score
    0
    Quote Originally Posted by Crystal71 View Post
    Here is my story sad but true. Called VZ today got a nice gentleman - did partially help. Can now s/r photo text msgs from another iPhone on WiFi, but can ONLY s/r msgs from an Android on DATA!!! Explained I never had a problem when using MetroPCS (same iPhone) only when I changed to VZ. Couldn’t give a good answer.
    My opinion- this is a software problem with VZ that they won’t fix because there is no charge to use data for photo text. An inconvenience to me because it worked on another carrier & now I have to keep data on even when @ home on WiFi.
    Thanks for trying but this will never be resolved, sad��
    OK, I just tried mine, and in airplane mode I could not send photo or text to a Android friend.
    I have never noticed it before, because I don't use enough date to care, but I guess if I only had access to WiFi like in a plane, it would be annoying.

    I did see some posts while searching that Verizon (CDMA Network) does not support MMS over Wi-Fi, this might be the root of the problem.

    Now you said it used to work, But Metro PCS is the T-Mobile network (GSM) So, I assume you have a unlocked phone that car use either network and it might be
    that simply Metro PCS supports MMS over wifi. and if you went to ATT or any other GSM pre-paid it might likely work?

Similar Threads

  1. U600 not sending or receiving SMS
    By hanshigi in forum Samsung
    Replies: 1
    Last Post: 12-11-2007, 10:29 PM
  2. e815 will not send or receive calls
    By beLIEve in forum Motorola Phone Problems
    Replies: 3
    Last Post: 10-25-2007, 08:47 PM
  3. 8125 not sending or receiving MMS
    By DJPark in forum HTC
    Replies: 1
    Last Post: 06-25-2007, 11:24 PM
  4. Wife's pink V3c not sending or receiving SMS messages
    By jedimyndtryx in forum Motorola Phone Problems
    Replies: 0
    Last Post: 11-07-2006, 10:13 AM
  5. Wife's pink V3c not sending or receiving SMS messages
    By jedimyndtryx in forum Motorola
    Replies: 0
    Last Post: 11-07-2006, 10:13 AM

Tags for this Thread

Bookmarks