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Thread: H2O Bolt pricing...

  1. #1
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    H2O Bolt pricing...

    I'd just like to say I like the H2O Bolt concept where you buy a hotspot with data pre-loaded and ready to go, and the device looks decent too. What I don't like is the refills - the pricing is pretty brutal. The basic plan $25 for 4GB (2GB LTE + 2GB 2G) isn't a great value compared to 5GB of all LTE speed data with Red Pocket at the same price. To add salt to the wound, the $25 plan also has a 10 day expiration.

    I get the convenience aspect of a boxed device, but I think you should change the data to all be LTE speed maybe split the difference (3GB instead) and then push that 10 day expiration back to 30 days to be half fair. Just my opinion and all, but...

    --Kidd
    Hear me on Twitter: @alexkidd1 / Fun connection:

  2. #2
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    Hey, team H2O here!

    We are sorry to read you have this perception about the prices we offer to our customers, however, we deeply appreciate you have taken the time to express your point of view. Every feedback is taken to heart, which is why we thought it was necessary to escalate your opinion to the pertinent department. Thank you very much for helping us grow.

    Best regards,

    Paola M.
    Team H2O
    1-800-643-4926

  3. #3
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    I agree the 10 day expiration on the $25 plan is silly. Either extend it out to the whole month or lower the price.

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