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Thread: Tello - New lower prices

  1. #16
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    The bill doesn't say what you think it says.

    >Allows such circumvention (unlocking) to be initiated by the owner of such a device,

    The bill allows the owner to unlock (hack) his device without being subjected to the penalties of DMCA, ie it's an exemption to DMCA. But nowhere does it obligate the carrier to unlock the phone for the owner.

  2. #17
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    Jun 2012
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    The carriers have committed to the CTIA Code for Wireless Service provisions on Unlocking (see below or on the FCC Site that has already been linked).

    If you find a case where a carrier is failing to honor the exact provision in the Code, escalate it within the carrier's dispute resolution system citing the code. Obviously not every such dispute will prevail. But many will, if you escalate it high enough. I am sure there are loopholes in it, but if you fit squarely within its provisions, I believe you have a good chance. Then, if you still get nowhere, file a complaint with a regulatory agency or BBB that the carrier is not adhering to its commitment.

    I follow Sprint mostly and I see them giving in when cases are escalated in many cases. They also react very actively to BBB complaints.

    Each wireless provider agrees to abide by the following six principles: (1) Disclosure. Each carrier will post on its website its clear, concise, and readily accessible policy on postpaid and prepaid mobile wireless device unlocking. (2) Postpaid Unlocking Policy. Carriers upon request, will unlock mobile wireless devices or provide the necessary information to unlock their devices for their customers and former customers in good standing and individual owners of eligible devices after the fulfillment of the applicable postpaid service contract, device financing plan, or payment of applicable early termination fee. (3) Prepaid Unlocking Policy. Carriers, upon request, will unlock prepaid mobile wireless devices no later than one year after initial activation, consistent with reasonable time, payment or usage requirements. (4) Notice. Carriers that lock devices will clearly notify customers that their devices are eligible for unlocking at the time when their devices are eligible for unlocking or automatically unlock devices remotely when devices are eligible for unlocking, without additional fee.

    Carriers reserve the right to charge non-customers/nonformer-customers with a reasonable fee for unlocking requests. Notice to prepaid customers may occur at point of sale, at the time of eligibility, or through a clear and concise statement of policy on the carrier’s website. (5) Response Time. Within two business days after receiving a request, carriers will unlock eligible mobile wireless devices or initiate a request to the OEM to unlock the eligible device, or provide an explanation of why the device does not qualify for unlocking, or why the carrier reasonably needs additional time to process the request. (6) Deployed Personnel Unlocking Policy. Carriers will unlock mobile wireless devices for deployed military personnel who are customers in good standing upon provision of deployment papers.

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