Results 1 to 5 of 5

Thread: Samsung Galaxy S10e randomly lowers volume during voicemail call

  1. #1
    Join Date
    Apr 2003
    Location
    California
    Posts
    551
    Device(s)
    Iphone Xr
    Carrier(s)
    Verizon and AT&T
    Feedback Score
    0
    vBActivity - Stats
    vBActivity - Bars

    Samsung Galaxy S10e randomly lowers volume during voicemail call

    I have been using a Galaxy S10e on Tmobile for the past month and a half without any major problems other than some with Tmobile. The other day I decided to switch to AT&T and purchased a new S10e from them. Got home the other night and noticed that the phone was rather warm near the volume buttons while charging. I didn't think much of it, until while setting up my voicemail (regular voicemail, not visual voicemail) I noticed that the phone would randomly lower the volume down by itself to too low a level. I had to manually bring the volume back up. Well, this happened about half the times that I went to check my voicemail, so I thought I should bring the phone back and exchange it for another. To make a long story short, this same exact thing happened on the second phone. This one also felt very warm, almost hot right at the volume buttons while charging and had the same exact volume issues during voicemail. I had not made more than a couple of regular calls on either of the phones but I WAS on the phone with Samsung tech support for about 20 minutes and didn't experience any issues during the call...just on voicemail. I exchanged the phone for something altogether different.
    Is this something that anyone has seen happen?

  2. #2
    Join Date
    Apr 2003
    Location
    California
    Posts
    551
    Device(s)
    Iphone Xr
    Carrier(s)
    Verizon and AT&T
    Feedback Score
    0
    vBActivity - Stats
    vBActivity - Bars
    Strange how this happened to me with 2 consecutive iphones and not one person here has experienced it.

  3. #3
    Join Date
    Apr 2003
    Location
    California
    Posts
    551
    Device(s)
    Iphone Xr
    Carrier(s)
    Verizon and AT&T
    Feedback Score
    0
    vBActivity - Stats
    vBActivity - Bars
    Strange how this happened to me with 2 consecutive S10e phones (not iphones) and not one person here has experienced it

  4. #4
    Join Date
    May 2016
    Posts
    1,119
    Feedback Score
    0
    vBActivity - Stats
    vBActivity - Bars
    You are touching the screen with your ear while talking and the screen is not turned off automatically.

  5. #5
    Join Date
    Apr 2019
    Posts
    10
    Feedback Score
    0
    vBActivity - Stats
    vBActivity - Bars
    I had a similar issue with a Samsung J1. When I put it to the speaker it eventually lowering its voice. I did not consider it that much. Because generally, it works well. I wonder why anyone doesn't knows an answer for this.

Similar Threads

  1. Replies: 0
    Last Post: 04-26-2019, 09:26 AM
  2. Replies: 5
    Last Post: 09-18-2014, 05:10 PM
  3. My Samsung Galaxy S3 Automatically Cuts Off During Conversation?
    By rfd_addict in forum Rogers/Fido/Chat-r
    Replies: 0
    Last Post: 11-13-2013, 12:44 AM
  4. Samsung Galaxy S3 turn wifi off during sleep
    By fred2028 in forum Samsung
    Replies: 0
    Last Post: 08-03-2012, 11:32 AM
  5. HSPA: Samsung Galaxy S II goes straight to Voicemail
    By windrider in forum TELUS/Koodo/Public Mobile
    Replies: 5
    Last Post: 10-14-2011, 08:21 AM

Tags for this Thread

Bookmarks