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Thread: h2o Outage April 2019

  1. #1
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    h2o Outage April 2019

    Seems that all of my customers on the $30 rate plan are unable to make or receive calls, but texting works. When I try and call their customer service on an AT&T postpaid line, I get the same error. Don't see any mention of it online. Hope this is solved soon so my phone will stop ringing.
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  2. #2
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    Quote Originally Posted by jakeuten View Post
    Seems that all of my customers on the $30 rate plan are unable to make or receive calls, but texting works. When I try and call their customer service on an AT&T postpaid line, I get the same error. Don't see any mention of it online. Hope this is solved soon so my phone will stop ringing.
    I just tested mine and the call went through.

    *Mine is one of the free 30 day/6GB promo sim kits I got for $1 at Target. My last
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    Quote Originally Posted by jakeuten View Post
    Seems that all of my customers on the $30 rate plan are unable to make or receive calls, but texting works. When I try and call their customer service on an AT&T postpaid line, I get the same error. Don't see any mention of it online. Hope this is solved soon so my phone will stop ringing.
    Same thing here in Ohio My wife is on $30 auto pay plan as of this morning 4/25/19 she can not receive or place calls. Texting does work.
    I am on $10 pay as you go plan and my phone works.
    Wife has been trying to contact H2O all morning, but cannot get through.

  4. #4
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    I believe that it’s only the $30 plan that’s affected.


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