Results 1 to 5 of 5

Thread: Conditional Call Forwarding issues when phone is unreachable or if I don't pick up

  1. #1
    Join Date
    May 2008
    Posts
    199
    Device(s)
    Nexus 5X
    Carrier(s)
    Cricket
    Feedback Score
    0

    Conditional Call Forwarding issues when phone is unreachable or if I don't pick up

    Hey Folks. Next issue here. I use Google Voice for voicemail via Conditional Call Forwarding, and this is super nice as my phone is often off or unreachable. In the past when I was on GoPhone, this worked just fine. It also worked great on cricket. I enabled it once by dialing **004*<gv number># and then basically forgot about it. When my phone was off or out of reach, my Google Voice voicemail would pick up.

    Anyway, now that I'm back on AT&T Prepaid, I tried enabling it using the **004* MMI code. At first I thought it was working -- if I dial my cell number from a different phone, then decline the call on my cell, Google Voice picks up as expected. However, if I dial my cell number from a different phone and my cell phone is off, or if my cell phone is on and I let the call ring through and don't pick it up, it doesn't forward to GV. Instead I get the AT&T voicemail message ("We're sorry, the customer you're trying to call has a voice mailbox that isn't set up").

    I did some research and I see that there are separate MMI codes for handling the situation where the user is unavailable or busy (**61* and **62*). I tried those codes, and they claim to have applied successfully, however I get the same result I described above.

    What gives? Any ideas?

  2. #2
    Join Date
    Nov 2005
    Posts
    5,562
    Feedback Score
    0

  3. #3
    Join Date
    May 2008
    Posts
    199
    Device(s)
    Nexus 5X
    Carrier(s)
    Cricket
    Feedback Score
    0
    I tried that. It only works if I explicitly decline the call. If my phone is off or if I let the call ring through and do not answer, call forwarding does not work.

  4. #4
    Join Date
    May 2003
    Location
    Western MA
    Posts
    1,687
    Device(s)
    LG G3/G2/XCharge Moto E4/E2/G4-G6 Play
    Carrier(s)
    H2O, PagePlus, TracFone, Tello, TMO, Xfinity
    Feedback Score
    0
    Maybe if you set up AT&T voicemail and use the code to extend the ringtime to the max of 30 seconds, the Google Voice will pick up first.

  5. #5
    Join Date
    May 2008
    Posts
    199
    Device(s)
    Nexus 5X
    Carrier(s)
    Cricket
    Feedback Score
    0
    I think I was able to reset all my call forwarding options using an old AT&T Branded Lumia 950. I put my SIM in there, booted it up, went into the settings and enabled/disabled voicemail and call forwarding. Then I took the SIM out and put it back in my Unlocked Galaxy S8 and I could see in the settings menus that the call forwarding options had been reset to forward to AT&T voicemail. For whatever reason, I was now able to change these settings from the phone settings menu rather than using MMI codes, and this seemed to work. Go figure.

Similar Threads

  1. Do Missed Call alerts work when your phone is unreachable?
    By Valdes in forum Freedom Mobile (previously Wind Mobile)
    Replies: 5
    Last Post: 08-31-2012, 02:26 PM
  2. Replies: 3
    Last Post: 06-20-2007, 11:16 AM
  3. missed calls when phone is turned off
    By OpTi in forum Feature Phones
    Replies: 10
    Last Post: 08-12-2004, 07:00 PM
  4. Replies: 17
    Last Post: 04-07-2004, 12:12 PM
  5. T616: missed calls when phone is off
    By Vincent9V in forum SonyEricsson
    Replies: 4
    Last Post: 04-04-2004, 08:53 AM

Tags for this Thread

Bookmarks