Results 1 to 14 of 14

Thread: Have Kids in sports or school? Verizon blocks Remind / Twilio pending rate increase

  1. #1
    Join Date
    Jan 2004
    Location
    East TN
    Posts
    204
    Device(s)
    Galaxy Nexus
    Carrier(s)
    Verizon Wireless
    Feedback Score
    0

    Have Kids in sports or school? Verizon blocks Remind / Twilio pending rate increase

    On 28 January, Verizon subscribers who receive updates on their children's school and sports activities will no longer receive messages from the Remind service. Verizon has begun levying addition charges to the service above and beyond what Remind and Twilio are able to afford to maintain their services. This has sent shockwaves through several teaching and coaching communities who rely on these services to reach parents and students quickly.

    Verizon has been contacted and responded with a carefully crafted reply that places the onus of the situation not on the sudden rate increase to not be classified as Spam SMS but on the Remind and Twilio services for potentially having to charge parents, schools, and teams for enrolling in the service to make up for the new corporate charge structure.

    Hi, -----. We agree that schools and education-related institutions should not receive any fees for sending or receiving public service text messages.


    A small fee to Twilio, a for-profit company, is intended to share costs incurred to help protect students, parents and teachers from spam and dangerous text messages over the Verizon network, while reducing fraud. That very small fee will be charged only to major text messaging aggregation companies such as Remind and Twilio– and not schools, parents or students.

    If anybody claims you need to pay a text message fee to Verizon, they're not telling the truth.

    Remind alone sends 1.6 billion text messages a year on the Verizon wireless network through Twilio, and Twilio sends more than 4.5 billion each year. The small fee on Twilio will pay for the work required to contain spam and fraud associated with this service.

    Again, there is no Verizon fee to parents or schools. We’re now working through plans with Twilio and Remind so that they will not charge students, parents, educators or schools for this fee. - Jennifer

  2. #2
    Join Date
    Mar 2007
    Posts
    873
    Feedback Score
    0
    Any connection to the recent reclassification of text messaging by the FCC to make it even less regulated?

  3. #3
    Join Date
    Sep 2009
    Posts
    128
    Device(s)
    Pixel 2 XL
    Carrier(s)
    Verizon
    Feedback Score
    0

  4. #4
    Join Date
    Mar 2005
    Location
    Clearwater, FL
    Posts
    1,623
    Device(s)
    iPhone XR
    Carrier(s)
    T-Mobile
    Feedback Score
    0
    Here is the email I received from Remind regarding the VZW fee...

    Hi ________,

    We’re sorry to write with disappointing news. Recently, we learned that Verizon will be charging Remind a new fee that makes it impossible for us to continue supporting free text messaging for anyone who has Verizon Wireless as their phone carrier. Please read on for all the important details—we promise to keep this as short as we can.

    What’s happening?
    To offer our text messaging service free of charge, Remind has always paid for each text that our users receive or send. Now, Verizon is charging Remind an additional fee intended for companies that send spam over its network. Your Remind messages aren’t spam, but our efforts to resolve the issue with Verizon haven’t been successful.

    As a result, the Verizon fee will increase our costs of providing text messaging by 11X—pushing our annual costs into the millions of dollars. This isn’t financially feasible for us to support, and it’s forcing us to end Remind text messaging for everyone who has a wireless plan with Verizon.

    How will this affect you?
    Beginning January 28, 2019, the people in your classes who normally get your Remind messages as texts will no longer receive these messages if they have Verizon Wireless as their phone carrier.

    What can you do?
    To make sure people in your classes continue receiving your messages, ask them to download the mobile app or enable email notifications—both of which are free of charge. Our team’s also working hard on a solution that allows your classes to continue to use Remind by text, and we’ll share more details with you before January 28.

    In the meantime, we’ll keep fighting to make sure educators, students, and parents have access to effective communication. To do this, we need your help: If using Remind has made a positive impact in your classroom, at your school, or anywhere in between, please ask Verizon to reverse the fee here: www.remind.com/verizon-fee

    We’re very grateful for your support, and we’ll be in touch soon with an update.

    Sincerely,
    The Remind team

  5. #5
    Join Date
    Apr 2018
    Posts
    1,979
    Feedback Score
    0
    Quote Originally Posted by sims View Post
    Any connection to the recent reclassification of text messaging by the FCC to make it even less regulated?
    Of course if the FCC hadn't reclassified is states like California would have taxed your text messages.

  6. #6
    Join Date
    Mar 2007
    Posts
    873
    Feedback Score
    0
    Would that have been an 11x increase in costs?

    Not that I even understand how they would be able to even properly tax texting usage as most all plans have unlimited text usage nowadays.

  7. #7
    Join Date
    Jul 2004
    Location
    CMA003 (Chicagoland)
    Posts
    2,703
    Device(s)
    A bunch
    Carrier(s)
    Most of them
    Feedback Score
    0
    $0.0025 per message? Stop whining, that’s a quarter to send 100 messages.

    These services are probably rife with spammers and scammers using them to send spam. If you have to pay a quarter to send your messages, meh. Big deal.

    If you want to send out mass messages for free, just make a group text on your phone.


    Sent from my iPhone using HoFo

  8. #8
    Join Date
    Feb 2012
    Posts
    3,635
    Carrier(s)
    T-Mobile
    Feedback Score
    0
    Quote Originally Posted by clonehappy View Post
    $0.0025 per message? Stop whining, that’s a quarter to send 100 messages.

    These services are probably rife with spammers and scammers using them to send spam. If you have to pay a quarter to send your messages, meh. Big deal.

    If you want to send out mass messages for free, just make a group text on your phone.


    Sent from my iPhone using HoFo
    I feel like you didn't read any of this nor do you understand the technology of SMS and MMS.

  9. #9
    Join Date
    Jul 2004
    Location
    CMA003 (Chicagoland)
    Posts
    2,703
    Device(s)
    A bunch
    Carrier(s)
    Most of them
    Feedback Score
    0

    Have Kids in sports or school? Verizon blocks Remind / Twilio pending rate increase

    I feel like you don’t understand that a service that makes money from pushing over a billion messages a year into Verizon’s network every year might need to be responsible for some of the costs of transporting and dealing with those messages.

    Verizon isn’t a charity. This company can pay up or shut up. Verizon holds all the cards, twilia or whatever doesn’t pull **** for weight in the industry. What a non issue.

    They’re literally charging fractions of a penny, who cares?


    Sent from my iPhone using HoFo

  10. #10
    Join Date
    Oct 2017
    Posts
    165
    Feedback Score
    0
    You can still get Remind messages from its app for free, and spammers will not be able to spam in Remind app. It is up to Remind and Twilio (both are for profit companies) to up their system and handle this massive communication among teachers and parents, and not shifting this burden to Verizon.

  11. #11
    Join Date
    Jun 2013
    Posts
    251
    Feedback Score
    0
    Quote Originally Posted by zubrin View Post
    You can still get Remind messages from its app for free, and spammers will not be able to spam in Remind app. It is up to Remind and Twilio (both are for profit companies) to up their system and handle this massive communication among teachers and parents, and not shifting this burden to Verizon.
    I've tested out the app the last week and it really is not as reliable as getting the text messages. Messages were easily missed. We will try having the messages emailed instead and see if that is better. As much as we really don't want to, we are looking into switching off Verizon because of the change.

  12. #12
    Join Date
    Feb 2012
    Posts
    3,635
    Carrier(s)
    T-Mobile
    Feedback Score
    0
    Quote Originally Posted by clonehappy View Post
    I feel like you don’t understand that a service that makes money from pushing over a billion messages a year into Verizon’s network every year might need to be responsible for some of the costs of transporting and dealing with those messages.

    Verizon isn’t a charity. This company can pay up or shut up. Verizon holds all the cards, twilia or whatever doesn’t pull **** for weight in the industry. What a non issue.

    They’re literally charging fractions of a penny, who cares?


    Sent from my iPhone using HoFo
    Ok, no need to cuss, but I again don't think you understand how the technology works nor the companies' actual stance on it.

    First, you said just send a group text on your phone. You can have that send as an SMS individually or MMS for all at once - either one requires a cell network to send. It's not like if you change the settings it negates the use of the network.

    Also, to get into SMS on the network - it's so minor for VZW's network to support SMS, including the spam, generated by this (if any actual spam is generated). SMS are essentially using the in between time on the network they already have to have.

    Next, it's pretty a very jerk move to flip the huge middle finger to school and public institution uses. A company running it makes money - so? They're providing a service that clearly VZW has no intention to do anything about. And yes, VZW was already charging them... to increase it over 10 times is absurd. Imagine your own phone bill just went up over ten fold.

    Also, beyond the scope of this article and post, but backing VZW on 'their way or the highway' is exactly why they need to be HEAVILY regulated like all other utilities are. Kids, parents, businesses, government, and so forth rely on these networks daily in today's world. This is a perfect example of VZW arbitrarily raising rates astronomically with little reason (did spam fighting just cost 10x more almost immediately?) to use their monopoly status to drive out a company they don't like. VZW is controlling a public item (spectrum) and is holding an entire set of businesses hostage to simply increase stockholder dividends $0.01

  13. #13
    Join Date
    Jun 2007
    Posts
    2,179
    Feedback Score
    0
    According to Verizon they are not charging Remind anything. https://www.verizon.com/about/news/a...izations-which

  14. #14
    Join Date
    Jul 2004
    Location
    CMA003 (Chicagoland)
    Posts
    2,703
    Device(s)
    A bunch
    Carrier(s)
    Most of them
    Feedback Score
    0

    Have Kids in sports or school? Verizon blocks Remind / Twilio pending rate increase

    None of that matters. The manufactured outrage that has "sent shockwaves" through the communities of a bunch of people sucking off of the taxpayer's teat is as usual all about feelings, not facts.

    Even if Verizon is charging schools $25 to send 10,000 messages, they aren't, but even if they are, who cares? Do the leeches in government and public schools manage our tax dollars so poorly that they can't afford to pay a measly few bucks for the services they use?

    This is all fake news from the same types of people who bring you the rest of the fake news you hear every day. They find something new to be outraged about and "send shockwaves" through their "communities" every single day of their lives.


    Sent from my iPhone using HoFo

Similar Threads

  1. Replies: 1
    Last Post: 03-12-2007, 04:14 PM
  2. kids in my town have school till the 29th.. of JUNE
    By Guest 221 in forum The Lounge
    Replies: 19
    Last Post: 03-24-2005, 10:46 AM
  3. Better deal in store or on verizon.com?
    By rca420 in forum Verizon Wireless
    Replies: 4
    Last Post: 01-04-2004, 11:24 PM
  4. WTT:Samsung Uproar for Ericsson T39 OEM Accessories or anything I have interest in
    By Jeff146 in forum GSM phone Buy/Sell/Trade Archive
    Replies: 2
    Last Post: 11-19-2002, 07:59 PM
  5. Replies: 9
    Last Post: 11-16-2002, 04:51 PM

Tags for this Thread

Bookmarks