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Thread: Why my Blackberry hang when try to unlock

  1. #1
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    Why my Blackberry hang when try to unlock

    Hi Experts,

    I have Blackberry KeyOne what happens randomly when I try to unlock the phone the phone is freeze / hang until I reboot the phone after reboot it's asking for a pattern to unlock the phone.
    Also at the same time call has been picked by another person is unable to hear me and it looks like complete freezing situation.

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    did you try doing a factory reset on the phone ?? and does the phone have all the latest updates ??

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    Quote Originally Posted by october262 View Post
    did you try doing a factory reset on the phone ?? and does the phone have all the latest updates ??
    Please help me to take backup of phone and how to reset and check the updates ?

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    Quote Originally Posted by osamamansoor View Post
    Please help me to take backup of phone and how to reset and check the updates ?
    see here for software update - https://crackberry.com/how-to-update...ckberry-keyone
    and to backup your phone - https://crackberry.com/how-back-your-blackberry-keyone
    and the factory reset - https://crackberry.com/how-to-factor...ckberry-keyone

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