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Thread: Data shutoff message - except I've only used 1gb out of 6gb

  1. #1
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    Data shutoff message - except I've only used 1gb out of 6gb

    Getting the 'shockfree' data shutoff message at 1gb of usage however I have a 6gb plan. Now my data is shutoff.

    The text message is requiring me to message back and pay for more data. What do I do? Should I respond to it or call in? If I call in they will see the plan I'm on and maybe reset it.

    Suggestions?

  2. #2
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    Go online and check your account via self serve.

    Sent from my SM-G935W8 using Tapatalk

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