Results 1 to 2 of 2

Thread: Extreme Customer Wait Times

  1. #1
    Join Date
    Jun 2004
    Posts
    379
    Device(s)
    Moto Z Play, Moto Z2 Force, Blackberry Z10
    Carrier(s)
    ATT Wireless
    Feedback Score
    0
    vBActivity - Stats
    vBActivity - Bars

    Extreme Customer Wait Times

    Why has the wait time for a representative been excessive the past few days. Usually it indicates a wait of an hour or more when calling the prepaid number? Anyone know the cause of these long delays?

  2. #2
    Join Date
    Feb 2008
    Location
    Northeast
    Posts
    130
    Device(s)
    LG Google Nexus 5x
    Carrier(s)
    Lycamobile, Sprint
    Feedback Score
    0
    vBActivity - Stats
    vBActivity - Bars

    Wait time

    Quote Originally Posted by kingstu View Post
    Why has the wait time for a representative been excessive the past few days. Usually it indicates a wait of an hour or more when calling the prepaid number? Anyone know the cause of these long delays?
    I don't know the cause but I had them call me back when they said 48minutes to 1 hour wait. They called me back in about 20 minutes. Instant messaging on mytmobile. under contact also works.

    All CS is done offshore

Similar Threads

  1. Replies: 1
    Last Post: 08-29-2007, 12:00 PM
  2. long wait time for customer service
    By chriskay in forum Fido
    Replies: 16
    Last Post: 07-19-2006, 06:07 PM
  3. Sprint CUSTOMER WAIT TIME 30 MINTUES WTF?
    By vtecsohc in forum Sprint
    Replies: 18
    Last Post: 09-21-2005, 11:10 AM
  4. Wait times for customer care???
    By piel in forum T-Mobile
    Replies: 16
    Last Post: 08-23-2005, 04:49 PM
  5. Email Customer Service Wait Time
    By msgph in forum General Nextel Discussion
    Replies: 8
    Last Post: 03-21-2004, 08:47 PM

Tags for this Thread

Bookmarks