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Thread: Better Together Savings Change?

  1. #1
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    Better Together Savings Change?

    Has anyone noticed a change in BTS?

    I've got 5 lines on the promo $50 plan with an account that's from 2012, and my BTS has changed from $25/mo (5x$5) to $5 (2x$2.50).

    The PDF file on the website says I should get a 5x5 BTS discount...

    Did they change the rules?

    Or is it just me?

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  2. #2
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    Quote Originally Posted by sirtate View Post
    Has anyone noticed a change in BTS?

    I've got 5 lines on the promo $50 plan with an account that's from 2012, and my BTS has changed from $25/mo (5x$5) to $5 (2x$2.50).

    The PDF file on the website says I should get a 5x5 BTS discount...

    Did they change the rules?

    Or is it just me?

    Sent from my LG-H933 using HoFo mobile app
    Newer plans are only eligible for BTS $2.50 x # of lines.

    It doesn't have anything to do with the age of the account....to the best of my knowledge.
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  3. #3
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    Accounts prior to April 2015 are on the old BTS plan, newer accounts (not plans) are on the new system.

    Either way, 5 lines is $5 per line.

    Unless they're taking it away from F&F lines, it should be $5 per line as the Everywhere 50 Promo is on the BTS eligible list.

    Sent from my Passport using HoFo mobile app

  4. #4
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    Quote Originally Posted by markf_2 View Post
    Accounts prior to April 2015 are on the old BTS plan, newer accounts (not plans) are on the new system.

    Either way, 5 lines is $5 per line.

    Unless they're taking it away from F&F lines, it should be $5 per line as the Everywhere 50 Promo is on the BTS eligible list.

    Sent from my Passport using HoFo mobile app
    That was my thought too.

    So I dug into the bill.

    The two lines that have BTS have the F&F discount, so that logic fails the test...

    There haven't been any changes to the account since last Aug. And the $25 came off like clockwork until this bill...

    I dunno...

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  5. #5
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    No changes as far as I know. 5 lines should be $25/month discount regardless of when the account was setup. FF discount is compatible with BTS. Possibly some sort of billing error, I would call in to get it adjusted.
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  6. #6
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    My lines still have old discount as well
    It is sad I need to state the obvious but some people just don't get it. Any posts I make are my own OPINIONS and in no way represent the views of my employer

  7. #7
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    Quote Originally Posted by kav2001c View Post
    My lines still have old discount as well
    It turns out that when you suspend a line (or 3 in this case) you lose the BTS on those lines...

    Sent from my LG-H933 using Tapatalk

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