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Thread: Hofo app upload problems

  1. #1
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    Hofo app upload problems

    Asked this in the general forum but no response. Anyone else having problems with the hofo app, especially when it comes to uploading screenshots? I keep getting an error that says this PNG image has the wrong file extension or something like that. Any ideas?

    Thanks

    Sent from my SM-G892A using HoFo mobile app

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    Quote Originally Posted by jeremyds45 View Post
    Asked this in the general forum but no response. Anyone else having problems with the hofo app, especially when it comes to uploading screenshots? I keep getting an error that says this PNG image has the wrong file extension or something like that. Any ideas?

    Thanks

    Sent from my SM-G892A using HoFo mobile app
    I've been using the Tapatalk app for uploads

    Sent from my SM-G955U using Tapatalk

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    Thanks for the suggestion. I suppose that will work for now... Thanks moderators for moving this where no one will see it. Forum moderators, are you planning on fixing this problem with your app soon?

    Sent from my SM-G892A using HoFo mobile app

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    I've been getting the same errors ever since the android app updated

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    Quote Originally Posted by jeremyds45 View Post
    Thanks for the suggestion. I suppose that will work for now... Thanks moderators for moving this where no one will see it. Forum moderators, are you planning on fixing this problem with your app soon?

    Sent from my SM-G892A using HoFo mobile app
    Forum Feedback is exactly where something like this should go and yes we are working to address the app issues. Since the app is simply a branded version of Tapatalk, hopefully it shouldn't take too long.

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    When do you guys expect to finally fix the app? It would be nice if you got somebody on it.

    Sent from my SM-G892A using Tapatalk

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    Any ideas? Apparently not on the top of anyone's to do list...

    Sent using the broken HoFo app...

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    Hofo app upload problems

    Testing PNG upload from app:

    Name:  ImageUploadedByHoFo1522387073.954369.jpg
Views: 103
Size:  137.4 KB
    Last edited by frail; 03-30-2018 at 12:19 AM.

  9. #9
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    Try it now. It was actually a forum permissions issue related to PNG files that I corrected.

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    Still having the same problem.

    Sent from my SM-G892A using Tapatalk

  11. #11
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    I'll have to get Howard to talk to Tapatalk who develop the app for us and see what's going on. No issues for me on iOS but I am unable to test the Android version.
    Last edited by frail; 04-01-2018 at 05:06 PM.

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    Quote Originally Posted by frail View Post
    I'll have to get Howard to talk to Tapatalk who develop the app for us and see what's going on. No issues for me on iOS but I am unable to test the Android version.
    Have you gotten ahold of someone yet? How long does it take to fix an app that wasn't broken in the first place?

    Sent using the broken HoFo app...

  13. #13
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    Quote Originally Posted by jeremyds45 View Post
    Have you gotten ahold of someone yet? How long does it take to fix an app that wasn't broken in the first place?

    Sent using the broken HoFo app...
    I will update this thread when I have more information.

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    Testing out the attachment

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    As of right now, it appears to be working. What a miracle

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