Hello all,

I just bought 2 new G6 VZN phones to replace some aging Galaxy S5s and love how they worked until today. Both my wife and I missed some important calls because the phones did not ring. Upon further investigation, I found that it would only vibrate even though it was not in vibrate only or silent mode. No matter what I tried in settings, it would not let the phone ring, or allow notices to make sounds. After restarting the phone, it worked fine. And after thinking about it, it must have happened before, as I remember not getting confirmation about wireless charging (plays a tone) and my wife said she saw missed calls.

I am not sure if it is an OS issue or a program issue. Has anyone else run across this problem?

Thanks.

Frank in Michigan