Results 1 to 3 of 3

Thread: Fraudulent Jump Question.

  1. #1
    Join Date
    Jul 2007
    Posts
    4
    Feedback Score
    0

    Fraudulent Jump Question.

    Hi,

    How does someone walk into a T-Mobile Store using someone else's phone number and leave with a new phone and phone number which they subsequently cancel, without showing a driver's license (which I need to show every time I pay the bill in person) and without turning in the device which has JOD attached to it?

    I went through every possible scenario in my head and unless they paid off the remaining balance on the JOD handset with a stolen credit card, I cannot see how else this could have happened.

    Any thoughts on this would be greatly appreciated.

    Thanks,
    Bonnie

  2. #2
    Join Date
    Jun 2011
    Posts
    6
    Feedback Score
    0
    Yes, I can't think of any other way besides someone paying off the remaining balance of that JOD device using cash or a stolen credit card. However, if that happened, it's an indicator of possibly a new employee who forgot to ask for an ID to verify the account holder's identity, or an authorized user on the account, and making a copy of the ID. T-Mobile employees are required to make a copy of the ID anytime a device is being purchased on an installment plan (JOD or EIP). The only exception is when the customer pays the phone outright.

  3. #3
    Join Date
    Jul 2007
    Posts
    4
    Feedback Score
    0
    Thanks Lobo. I think that you're right and it was probably a new employee who was careless.

Similar Threads

  1. Jump Question
    By cyberguycpt in forum T-Mobile
    Replies: 3
    Last Post: 08-22-2015, 04:42 PM
  2. Jump question
    By bunnymanjp in forum T-Mobile
    Replies: 3
    Last Post: 04-14-2014, 09:14 PM
  3. Jump Question
    By punisherbv in forum T-Mobile
    Replies: 13
    Last Post: 12-04-2013, 11:13 PM
  4. Replies: 2
    Last Post: 07-21-2004, 05:52 PM
  5. Replies: 4
    Last Post: 10-16-2003, 02:10 PM

Tags for this Thread

Bookmarks