Yeah, it's not as simple as flipping a switch, they'd have to turn on G722 for their VoIP callcenter then transcode to be compatible with AMR-WB (Cellular HD Voice).

But god damn, wouldn't it be so amazing if a phone company had their own latest tech enabled so that their staff could hear customers clearly ... even the hold music would be awesome!

Customer satisfaction would be instantly improved with a more "white glove" customer service feeling.

One can dream... #HD2028