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Thread: Lumia 1520 - Phone off issue after Win10 upgrade

  1. #1
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    Lumia 1520 - Phone off issue after Win10 upgrade

    i upgraded my lumia 1520 to win10 now all of the sudden my phone shows as off as if the sim card its not active, sim works fine on another phone, i tried a hard reset and nothing, any help would be appreciated

    thanks

  2. #2
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    Any luck finding a solution?

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    Nope, I ordered a new antenna assembly, hopefully that fixes it but I'm thinking is a software issue

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    Download and install latest NokiaSoftwareUpdaterForRetail
    Run NSU and this window will pop up. Then click "My device does not boot up"
    Now connect the phone that has been stuck at spinning gears via USB cable (make sure its fully charged) and click continue.
    After connecting the phone, this will show up (refer screenshot). Now press and hold the power and the volume down button until the phone vibrates. Your PC will detect a new hardware and will install the required drivers if needed. Then click Ok.
    NSU will take over from here and will reflash your phone with a hefty 1.2GB of firmware download from its server. Let it finish and then you're done.
    You can take a look on Nokia Lumia 1520 Manual- guideusermanual.com/product-name-lumia-1520-at-amp-t-manual&po=672216&lang=English for brief explanation.

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    you have to update your device

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