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Thread: New tmobile ios app is out!

  1. #16
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    Just finished an hour on the phone with a customer service rep. They seemed to have no idea why the new app doesn't work, or why prepaid accounts are not compatible. Escalated to T-Mo engineering for support.

  2. #17
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    Quote Originally Posted by Tanic View Post
    Doesn't work with T-Mobile prepaid accounts either. Just updated from the perfectly functional T-Mobile app, and get "Sorry, we're not ready for you yet." So I've lost the ability to check usage and balances on my iPhone.
    Delete the new app, & restore the one in iTunes if you have that synced.

  3. #18
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    Message from the Office of The President...

    DO NOT DOWNLOAD THE LATEST IOS VERSION OF T-MOBILE'S APP (2.0)!

    After its release on 2/4/2016, T-Mobile soon found out that it had many issues. An update is slated to come soon, but no ETA.
    - Chokaay

  4. #19
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    Quote Originally Posted by Tanic View Post
    I've lost the ability to check usage and balances on my iPhone.
    http://ma.t-mobile.com/home.do

  5. #20
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    Quote Originally Posted by chokaay View Post
    Message from the Office of The President...
    On that note... who is "The President" anyway? John?

  6. #21
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    Quote Originally Posted by p6B5Nm5b View Post
    On that note... who is "The President" anyway? John?
    I assume so since that's who I wrote to.

  7. #22
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    Quote Originally Posted by chokaay View Post
    I assume so since that's who I wrote to.
    I've only heard him go by CEO never President. Wasn't sure. Wonder why they don't say office of the CEO?

    Sent from my Nexus 6P using Tapatalk

  8. #23
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    The new version does not have widget anymore which can check data usage.



    Optimum/Cablevision

  9. #24
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    I am joining those disappointed by the fact the new app will not work with my business account. I do not sync my phone with a computer, as I reply on iCloud to back up my phone. I cannot roll back to the old app. Booooooo!!
    Last edited by Bull Moose; 02-10-2016 at 02:34 PM.

  10. #25
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    ^Good to know, was about to DL

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