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Thread: Question about porting to t-mobile

  1. #1
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    Question about porting to t-mobile

    Hello, I just activated a new sim and attempted to port a number to t-mobile prepaid. I filled out the form on-line, selected my plan, etc. the confirmation e-mail talks about my payment and plan (fine) but no mention of the porting. My phone, of course, does not dial in and out (I assume because it has no number yet). Is this all okay or should I receive an e-mail that they will start the porting? thanks!

  2. #2
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    It's ok, you can call CS to confirm. It takes like 24 hrs or more to process.

  3. #3
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    Online form should have asked you whether you want a telephone number assigned to you or to port in a telephone number from other carrier/provider.

  4. #4
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    Quote Originally Posted by hoktrillian View Post
    Online form should have asked you whether you want a telephone number assigned to you or to port in a telephone number from other carrier/provider.
    Thanks, it did and I filled in the number. Just didn't get any confirmation specifically addressing that. However, when I put that same number in to test if it can port today, the response is that it is already in the process of being ported--so I guess all is good. thanks!

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