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Thread: Aio national outage | 12-9-2013

  1. #1
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    Aio national outage | 12-9-2013

    Data service is out and a call to 611 takes me to AT&T customer care. Incoming calls go to the AT&T "number disconnected" message. Customer service number (the toll free number) fails to connect. Chat queues out of control.

    Bummer.
    Last edited by ohio818; 12-09-2013 at 11:00 PM.

  2. #2
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    I'm getting the same thing in philly pa.

    Quote Originally Posted by ohio818 View Post
    Data service is out and a call to 611 takes me to AT&T customer care. Incoming calls go to the AT&T "number disconnected" message. Customer service number (the toll free number) fails to connect. Chat queues out of control.

    Bummer.

  3. #3
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    Seattle WA. area.

    I just registered because this is the only place i could find even talking about this. Noticed that it went down for me about 25 minutes ago. Tried sim in another phone and no dice. Looked at the site, nada. Then I went to customer service to find out if there was a problem. This is what's up so far.

    Chat Transcript
    Please wait while we find an agent to assist you.
    You are currently at position number 311 in the queue.
    All agents are currently busy. Please stand by.
    You are currently at position number 301 in the queue.
    An agent will be with you in a moment. Thank you for your patience.
    You are currently at position number 289 in the queue.
    The next available Agent will be with you in a moment.
    You are currently at position number 282 in the queue.
    All agents are currently busy. Please stand by.
    You are currently at position number 274 in the queue.
    An agent will be with you in a moment. Thank you for your patience.
    You are currently at position number 267 in the queue.
    The next available Agent will be with you in a moment.
    You are currently at position number 254 in the queue.
    All agents are currently busy. Please stand by.
    You are currently at position number 249 in the queue.
    An agent will be with you in a moment. Thank you for your patience.
    You are currently at position number 243 in the queue.
    The next available Agent will be with you in a moment.
    You are currently at position number 235 in the queue.
    All agents are currently busy. Please stand by.
    You are currently at position number 229 in the queue.
    An agent will be with you in a moment. Thank you for your patience.
    You are currently at position number 226 in the queue.
    The next available Agent will be with you in a moment.
    You are currently at position number 220 in the queue.
    All agents are currently busy. Please stand by.
    You are currently at position number 216 in the queue.
    An agent will be with you in a moment. Thank you for your patience.
    You are currently at position number 212 in the queue.
    The next available Agent will be with you in a moment.
    You are currently at position number 209 in the queue.
    All agents are currently busy. Please stand by.
    You are currently at position number 200 in the queue.
    An agent will be with you in a moment. Thank you for your patience.
    You are currently at position number 193 in the queue.
    The next available Agent will be with you in a moment.
    You are currently at position number 191 in the queue.
    All agents are currently busy. Please stand by.
    You are currently at position number 187 in the queue.
    An agent will be with you in a moment. Thank you for your patience.
    You are currently at position number 183 in the queue.
    I'd say this kinda suggests something's up. May not even stick around to chat and see what's doing tomorrow.

  4. #4
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    any luck anyone talking to them ?? im at #64 in the que

  5. #5
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    NYC, NY - same problem. I'm currently 223 in the queue online. Not sure I will make it to #1. Would love to hear what they tell you.

  6. #6
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    i know they better do something to compensate me ... my girlfriend is cramming for a huge test and i was helping on the phone and now she thinks im avoiding her lol

  7. #7
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    silent , im at #62 right now so stay tight ill see what i can find out bro

  8. #8
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    Dropped out of the queue at 112. Figure it best not to bog them down. Please keep us posted.

  9. #9
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    I'm at #82 in the Washington DC area.
    first incoming calls said "the dialed number is temporarily not in service", but i could make outgoing calls.
    Now i cannot make outgoing calls either.
    I had LTE data connectivity for about 1.5 hours
    now it cannot find a network.
    Oh, now at #77

  10. #10
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    hey peter im at 55 now so ill see whats up but stay holding incase i get kicked off or something ...keep us posted if i dont for some odd reason

  11. #11
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    now i've reconnected to the network and have LTE data connectivity sporadically.

  12. #12
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    Quote Originally Posted by peterjohnson View Post
    I'm at #82 in the Washington DC area.
    first incoming calls said "the dialed number is temporarily not in service", but i could make outgoing calls.
    Now i cannot make outgoing calls either.
    I had LTE data connectivity for about 1.5 hours
    now it cannot find a network.
    Oh, now at #77
    Strange. It says I have full LTE. All bars. But nothing is going in or out. No texts, no data, no calls

  13. #13
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    nagistDOTcom if you google AIO nationwide outage its the first link

  14. #14
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    I had just port out to H2O on Saturday after my 3rd month free. Perfect timing!!!


    Sent with the HoFo App

  15. #15
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    47 now in the que

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