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Thread: Hup promotions

  1. #1
    Join Date
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    Hup promotions

    So, a rogers employee came into our store today wanting to upgrade to an X10. He claims that he can upgrade to any smartphone as long as he's upgrading from a non-smartphone and adding data. So I checked his hup eligibility and no smartphones showed up. Contacted DSG twice and no smartphones showed up either. So he told me to check the library:

    -Wireless Rogers
    ------Promotions
    -----------Data
    ---------------Smartphone Promotional Pricing (forgot what it exactly says)

    So, I checked it and it doesn't mention anything about "early hups" + that promotion started back in 2008???

    I wonder what he's trying to pull and seems to be irritated about the situation as well.

    Any of you guys know anything about this promotioN?

  2. #2
    DH is offline I've got more phones than fingers
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    Rogers employees aren't eligible for early hups, or 50% off hardware
    pricing. That promotion was for select customers, who were tagged
    similar to the president's letter to customers who are < 6 months to
    the end of their contract. He will just have to wait, for the 2 years.

  3. #3
    Join Date
    Aug 2004
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    You guys can help me with a sweet retention plan?

  4. #4
    Join Date
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    Quote Originally Posted by vibe69 View Post
    You guys can help me with a sweet retention plan?
    If you want a 'sweet retention plan', pick up the phone and call in to the right department.

  5. #5
    Join Date
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    Oh i know, i just figured these guys might give an extra credit here or there.. their part of the Hofo community thats why

  6. #6
    DH is offline I've got more phones than fingers
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    If you want help there is a retention sticky in the main forum.

  7. #7
    Join Date
    Aug 2004
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    Oh i was there already.. its just people posting their plans.. Nothing else.

    You guys know what the retention value pack includes?

  8. #8
    Join Date
    Jan 2005
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    LG G6, iPhone 7
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    Sales Central reps have no access to special pricing, credits or discounts.

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