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Thread: 5800 3G not working on Rogers

  1. #1
    Join Date
    Oct 2007
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    5800 3G not working on Rogers

    Hey guys. I have an unbranded Nokia 5800 and recently signed up for a data plan from rogers.

    The phone is in dual mode and I can surf the web fine with using Edge but when I tried to use USMT only I don't have any signals at all. Does anyone know why I cant connect using 3G? I called rogers and they said everything on their side is working and the rep suggested I look around on hofo for a *code that shows whether or not my phone has 3g disabled.

    Is there really such a code? I looked up the list and closest thing I found was the Network Lock Status thing which doesn't show on my phone...

    Also is there a big difference between using 3G vs Edge... If the speed isn't that great then I guess I'll just stick to edge instead...

    Thanks.

  2. #2
    Join Date
    Feb 2002
    Location
    Canada
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    Rojai,

    Greetings. Welcome to HoFo!

    You need to find out which variant of 5800 XpressMusic you are having first because ONLY 5800d-1b RM-428 would support 3G in the UMTS Band II (1900) and V (850) that Rogers has deployed. You can verify it by keying in *#0000# or better yet, take the battery out to reveal the product label in the silo.
    --

    HC - NO "i"
    I am NOT "the" HC, we are TWO different individuals!


    "If we amplify everything, we hear nothing!" - Jon Stewart, Comedian

  3. #3
    Join Date
    Oct 2007
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    oh.... I just checked

    My phone is RM-356...

    Is there anyway to change this RM number?

    Thanks for the help. Cheers.

  4. #4
    Join Date
    Feb 2002
    Location
    Canada
    Posts
    13,280
    Device(s)
    V65E4710, A3LSMG925W8, PDNRM-975, IHDT56PG3, QMNRM-11, L6ARCV70UW, L6ARJE180LW
    Carrier(s)
    TELUS, Bell, SpeakOut, CSL, au by KDDI
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    Rojai,

    No, it is NOT just about changing the product code or software. It is the baseband components that are NOT compatible in North America... 5800d-1 RM-356 is an EURO/EMEA variant with 3G support in the UMTS Band I (2100) and VIII (900) only.

    I suggest you to sell it and get the NAM variant, 5800d-1b RM-428, which is quite abundant in supply around and quite affordable these days.

  5. #5
    Join Date
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    Yea I did a bit more googling, found out what you mean...

    Thanks for the help HC =)

    Greatly appreciated.

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