I have a question to the mobile firmware V710 vrz and e816, I have a motorola Iusacell e815/e816 mexico, my question is whether it can be compatible software and firmware of the phone, online and everything I have but I'm the voice dialing and I can not enter the activation of my mobile provider or what is the recommendation

motorola e816 Tech Specs

all that is in my phone


version software 8720_01.1E.00
firmware E816_X_2.5.OR
carrier iusacell