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Thread: Cancel a HUP in Sales Central

  1. #1
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    Cancel a HUP in Sales Central

    Never thought it was possible before, but if you try to cancel a Hardware Upgrade in Rogers SC, take the URL after /rdas and paste it into the Fido SC URL, and you are able to cancel ones that are renewals only, not FD$.

    Great tip for saving time and dealers / retailers wont always have to call OS.

  2. #2
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    I'd rather call and annoy OS about reversals anyway. Calling is probably more efficient than taking down V21 for a few hours at a time because of some SQL error. I don't trust Rogers IT to know how to program exceptions and failsafes into their applications.

  3. #3
    Join Date
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    And when was the last time you did a renewal with $0 Fido Dollars.

  4. #4
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    ^

    You can do it to a renewal with or without FidoDollars, as long as the agreement is extended to 2 or 3 years.

    Most of the Rogers SC features are avialable in Fido SC, the links for them are not there though since its the same overlay. All thats needed is the URL.

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