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Type: Posts; User: rpz1

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    IMHO: I've been with PagePlus even before TF...

    IMHO: I've been with PagePlus even before TF owned them, and now Verizon owns TF. CS has always been no different then I read about other TF companies or most mvno's in general. And there are allot...
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    Just saw the MY ACCOUNT link back on the home...

    Just saw the MY ACCOUNT link back on the home page.
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    On some browsers you need to turn Tracking...

    On some browsers you need to turn Tracking Protection off for the site. That's on Firefox. May be called something different in other browsers. I've run into other company websites where I had to...
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    Very good additional points.

    Very good additional points.
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    In general, basically not allot different then...

    In general, basically not allot different then call centers right here in the USA for many companies. As a level 1 CSR, all in one big room on a long table with dividers if that. Some may work from...
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    Just tried chat again on a different computer. ...

    Just tried chat again on a different computer. Works fine.
    Just wish they'd fix the missing MyAccount link.
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    Yup, that's what I do. On my computer worked...

    Yup, that's what I do. On my computer worked fine this morning. I think likely chat was just closed for the day when others tried.
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    What time did you try (EST) ? Typing AGENT...

    What time did you try (EST) ? Typing AGENT worked fine for me a little over a week ago when this thread started, unless they changed it since then.
    I'll try when they're back open tomorrow.
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    I think when they say they'll transfer you to a...

    I think when they say they'll transfer you to a manager they just pass you off to another regular CSR.
    Use chat instead of a call. If the one doesn't help start a new chat and try another. Good...
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    Are you asking how the PP account page compares...

    Are you asking how the PP account page compares to TF's for example ? I've only ever used PP but based on readings on here, the PP account page isn't as detailed. For example, it doesn't show the...
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    Both of those are the avenues @whacker mentioned...

    Both of those are the avenues @whacker mentioned and I confirmed above. Or you can just google pageplus login to get the link.

    After I posted I did a chat and informed them. CSR said they'll...
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    Yup, same here. I just added /login to the...

    Yup, same here. I just added /login to the www.pagepluscellular.com url to get there.

    Maybe after the weekend they'll get enough complaints and have someone to fix it.
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