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  1. This time I used the chat option even though I...

    This time I used the chat option even though I tried both chat and phone before. Was disconnected multiple times after their basic suggestions didn't work so I'd have to start all over again with a...
  2. Well I have no idea what they did, but I finally...

    Well I have no idea what they did, but I finally got an agent that didn't give me the basic, take the sim card out restart bs. It is finally working! Thanks for helping, I assume this was on their...
  3. I'm sorry I keep posting. Hopefully I can keep...

    I'm sorry I keep posting. Hopefully I can keep this from being confusing. The phone we are having issues with is my son's, there is also a back up phone that we are using. I decided to try my sim...
  4. Something new to add. The old Note 8 is now also...

    Something new to add. The old Note 8 is now also giving the same "Welcome to VW, cannot authenticate" message when trying to call even though it worked just fine before (aside from the screen). ...
  5. Nothing is selected, the one labeled LTE -...

    Nothing is selected, the one labeled LTE - Verizon Internet is grayed out and if I select any of the others, nothing happens.

    171255
  6. Can you link to it? I'm not finding anything...

    Can you link to it? I'm not finding anything when I search for it. I'm not sure if I'm looking at the right spot on my phone but the UI version says 1.0 on it.
  7. Thank you. The model is listed as SM-N950U which...

    Thank you. The model is listed as SM-N950U which is the same as our last Note 8
  8. Phone won't activate, page plus customer service unable to help

    I'm not sure of all the info needed but I'll do my best, also not sure if I should be posting here or in Samsung.

    For a few years we had bought a used Samsung Note 8 off ebay, there was a small...
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