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Type: Posts; User: Edge34

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  1. This isn't to take either side of this argument,...

    This isn't to take either side of this argument, but Best Buy offering a $300 gift card with trade-in doesn't mean the phone itself is wildly overpriced.

    BB may not purchase the phone from...
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    I don't post here often, but hopefully this...

    I don't post here often, but hopefully this clears things up.

    There is a temporary issue with the billing system relating to Framily plans. When people join a group, even if it's at the 7-10 mark,...
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    The $15 is supposed to be for phone number...

    The $15 is supposed to be for phone number changes, not ESN swaps. The rep was likely just confused, since that's a new thing in COR.
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    I don't think it's about being reluctant to deal...

    I don't think it's about being reluctant to deal with people without TEP. I think the problem is in making people (not necessarily OP, but perhaps in this case) understand that service technicians'...
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    Um, it's unlimited. Your numbers are right,...

    Um, it's unlimited. Your numbers are right, except you don't have a 5GB plan on your phone.
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    Last time I checked, this is fine, but there's a...

    Last time I checked, this is fine, but there's a 90-day waiting period to be considered a "new customer", else they would just refund your ETF and put you back on your old system. They obviously do...
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    If you'd like to try them for free, Sprint stores...

    If you'd like to try them for free, Sprint stores have live demo devices, and if there's one near where you live, that can give you a good idea.

    If you activate service, even if you return within...
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    Maybe it's just me, but I think an equipment...

    Maybe it's just me, but I think an equipment purchase is WORLDS different from, say, a surprise overage in minutes. When you purchase a $500 piece of hardware (putting aside for the moment that OP's...
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    No chance of a refund before return of hardware. ...

    No chance of a refund before return of hardware. I'm assuming online order here, so basically from the company's perspective, it was somebody who had access to the username and password to access...
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    The fee is for activating a new device on the...

    The fee is for activating a new device on the network. It was raised about a week ago. It will happen anytime you purchase a new device. Feel free to flip back and forth between phones you own.
    ...
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    I've never had any problems billing that amount,...

    I've never had any problems billing that amount, but keep in mind that any time you bill product to your account, the entire amount is still due when the bill comes due.

    I've probably billed...
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    Fee definitely applies (always has for the Evo...

    Fee definitely applies (always has for the Evo anyway).

    Activating any "new" (as in, not on the line already) smartphone will.
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    Are you talking about the Basic 200 plan? That's...

    Are you talking about the Basic 200 plan? That's $29.99, then if you add the $30 data (which would work for your TP2, but no smartphone past that. That brings you to a total of $60, almost doubling...
  14. You bolded the wrong part. Does not apply to...

    You bolded the wrong part. Does not apply to "S&R Exchanges (warranty or insurance events)". If you choose not to have insurance on your phone or choose to replace your phone with one from...
  15. Tell that to all the ATT customers who can barely...

    Tell that to all the ATT customers who can barely use data on their iPhones.

    The simple fact of the matter is - people who use smartphones, on the average, use a lot more data than those with...
  16. And you have the choice regarding whether or not...

    And you have the choice regarding whether or not you want to switch back.

    Has there ever been a worthwhile settlement in one of these cases? They're never actually illegal, huge corporations...
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    To be fair, Sprint's TEP doesn't have a...

    To be fair, Sprint's TEP doesn't have a deductible for anything but loss, theft, or damage beyond repair. Any 3rd party insurance I've ever seen not only doesn't offer any on-site repair but charges...
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    While I can't argue that, at least initially, I'm...

    While I can't argue that, at least initially, I'm also underwhelmed, I have to point out the hilarious irony of you attacking Sprint for the Evo being "just one phone" while ATT has survived and...
  19. Something....does not compute. If Asurion is...

    Something....does not compute. If Asurion is charging you, they're the ones you should be arguing with.
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    No, it isn't allowed.

    No, it isn't allowed.
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    Penalize? Not really. Reset her upgrade...

    Penalize? Not really. Reset her upgrade eligibility so that she can't get a new phone for 22 months? Yes.
  22. Best Buy's extended warranty is borderline...

    Best Buy's extended warranty is borderline worthless. $10/month (instead of $7) and for half the problems, they'll just tell you to go to a Sprint store, at least that's what the Best Buy reps do in...
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    Absolutely not. Since you don't have any plan or...

    Absolutely not. Since you don't have any plan or phones before you apply, there would be no difference. There is no conspiracy.

    I don't care to speculate on how your friends or family are doing,...
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    When someone comes to me and asks me to run their...

    When someone comes to me and asks me to run their credit, I will NEVER make it sound like they should be disappointed about what they were approved for. That being said, I don't know who you were...
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    Whoever says "most new customers only get 2" must...

    Whoever says "most new customers only get 2" must see a LOT of people with mediocre-to-bad credit.

    That being said, it's not Sprint just saying "screw you, we don't want your money". It's just a...
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