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Type: Posts; User: cv91913

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    Was not a big deal. Had already typed out the...

    Was not a big deal. Had already typed out the question and just pasted it into the first text box. After that, not much typing. Like I said, I generally do this on the web either on my PC or tablet....
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    Yup, I know. I was referring to the only way I...

    Yup, I know. I was referring to the only way I would have a record was to take a screenshot. I asked for a ticket number and a screenshot was the only way to save it. Other than pencil and paper :)
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    I am beginning to think that there may be...

    I am beginning to think that there may be different levels of chat. This issue is the first time I have gotten to chat using the MyAccount app. The person I was dealing with kept saying that they had...
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    @upham Maybe the issue is filtering down to the...

    @upham
    Maybe the issue is filtering down to the chat force and they have the tools to fix the problem. We can only hope :)
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    Ok, I DID get a call back from TF. They restored...

    Ok, I DID get a call back from TF. They restored the balance. Well sort of...had 2.04 GB now 2.01 GB...lost 30 MB. I told her that many others were having the same issue and asked if there was a...
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    Just finished with Abner. Using the tools...

    Just finished with Abner. Using the tools available to chat, everything is correct! Am now waiting for a "call back". As usual, TF CSRs have no clue.
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    I am currently on chat with Abner. He is checking...

    I am currently on chat with Abner. He is checking :) Will let you know.
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    Just checked my balances on my 3 TF sims. I have...

    Just checked my balances on my 3 TF sims. I have an active sim on all three carriers. The balances for the AT&T and Verizon sims are correct. The T-Mobile sim talk and text balances are correct but...
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