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Type: Posts; User: TonyEgg1

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  1. So I said I wasn't going to try anymore :) but I...

    So I said I wasn't going to try anymore :) but I was chatting with tmobile about a billing issue.

    And i decided to ask them to add the $0.00 SOC to my plan. Again. The online chat rep said he...
  2. i give up at this point. :) I'm annoyed with...

    i give up at this point. :) I'm annoyed with Tmobile about their increase in overage fees and paper statement fees, and for messing up my last bill, and now with their handling of this. But i'll...
  3. Called talked to regular customer service, with...

    Called talked to regular customer service, with no luck. Called back and talked to a very rude account specialist who initially refused to try to reenter the UMAUFTSP code, then grudgingly...
  4. So on my paper bill, under "Account Service...

    So on my paper bill, under "Account Service Detail For Subscriber (xxx) xxx-xxxx," under the heading "Available Service," the feature is identified as "[email protected] FT."

    Under the heading...
  5. I just got my first bill after the rep added the...

    I just got my first bill after the rep added the code, and it shows I was charged $4.99 after all -- split up between my four lines -- even though I gave him the code for the free feature.

    That's...
  6. I was able to get retentions to add the UMAUFTSP...

    I was able to get retentions to add the UMAUFTSP code to my 2 lines on my family plan. However, she told me that it wasn't free but had a $4.99 monthly fee (even though I didn't give her the other...
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