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He tried the sim eject steps, getting call failed (he seems to have worse signal in mass than in Maine). He's nervous about a factory reset.

If I have time I'll call support again. I might have...

He had tried removing and replacing earlier. On the phone they suggested power off, remove, replace, power on. I couldn't see how the phone would know so I only power cycled. Should I have him try...

Thanks, he just left so will have to try some things remotely now. Where is volte setting on an iPhone se 2020? I had looked but didn't see it, just saw some wifi calling settings.

Sent from my...

Thanks, we're not near the border. The phone shows TFW. I did call and they tried a few things and calling is still not working. I probably have to call again.

Sent from my SM-S515DL using...

Right now he's in Maine and we have service on all three carriers where we are. His sim card starts with 89148, don't remember which carrier it's for.

Sent from my SM-S515DL using Tapatalk

My dad has an iPhone se 2020 on page plus. When he tries to make a call he gets a message "you are roaming. To call your mobile carrier purchase a calling pin by pressing one". Calling had been...