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Type: Posts; User: Joplin T-Mobile

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  1. Have had the $10 RP plan for a few weeks. Only...

    Have had the $10 RP plan for a few weeks. Only problem was the first sim never arrived. Sent a replacement about a week later. Chat was extremely helpful. Quick activation on TMO with a local number....
  2. FreeUP Mobile - has anyone tried their free plan?

    Signed up last weekend and received the sim Thursday. Using it in my Asus Zenfone dual sim phone with Red Pocket $10 plan on TMO as sim 1 and FreeUP on AT&T as sim 2. Basically the phone always stays...
  3. Yep... created an online account last weekend. ...

    Yep... created an online account last weekend.

    Also got a direct number for the rep at ERD handling this.

    Very positive about the issue right now... and will certainly close the BBB case as...
  4. Update... Tracfone ERD called this afternoon....

    Update...

    Tracfone ERD called this afternoon. All 12000+ minutes are being restored with a new service end date of 8/2/19. 10000 minutes to be restored this afternoon since Tracfone’s system is...
  5. I can do that. Not my first rodeo. Just got to...

    I can do that. Not my first rodeo. Just got to get talking with the right folks with power.

    I’m agreeable to accepting less minutes... but TF would need to extend the service end date accordingly.
  6. Update: Checked account status online and appears...

    Update: Checked account status online and appears ERD (Executive Relations Dept?) filed a support ticket yesterday referencing the BBB complaint.

    Hopefully can get an agreeable resolution sometime...
  7. Appreciate all of the excellent advice. Thanks! ...

    Appreciate all of the excellent advice. Thanks!

    I'll lump together in this post a few answers to questions that have been asked.

    Phone was last used around Christmas. Hasn't been 6 months....
  8. Gettting service restored is one thing... but why...

    Gettting service restored is one thing... but why should we settle for anything less than the minutes he’s accumulated and earned?

    We’ve played by the book for 20 years. If Tracfone LP would care...
  9. Agree. I always knew that huge balance would...

    Agree. I always knew that huge balance would someday bite us in the rear... but he actually accumulated that many minutes over 20 years considering coupons and promos.

    Several Tracfone reps have...
  10. Lost 12000+ minutes with 90+ service days left

    Very frustrated with Tracfone currently.

    My father accumulated 12000+ minutes with Tracfone buying 1 year cards over the past 20 years. I know thatís a crazy amount... but heís 81 and a very light...
  11. I got my $57 in taxes back as a refund to my Visa...

    I got my $57 in taxes back as a refund to my Visa card.

    Not sure exactly who eventually paid... but I have no doubt it would have never happened without contacting Visa.
  12. The last detailed reason they gave earlier today...

    The last detailed reason they gave earlier today is because they're a reseller and either they don't have access to RDS... or don't have the capability to do that in RDS... or something of that...
  13. 7 days. Purchased 5/28. Returned 6/4.

    7 days. Purchased 5/28. Returned 6/4.
  14. "No dice" on the store end. They insist a second...

    "No dice" on the store end. They insist a second time that Sprint Corporate owes it back.

    No problem. I'll let the magic of the Visa chargeback take its course.
  15. You're right... They owe me those taxes via a...

    You're right... They owe me those taxes via a refund to my card.

    I'm going to go see them again at the store here in a few minutes.

    Sprint is a PITA trying to return phones under their 100%...
  16. Yeah I agree... but they refused to saying the...

    Yeah I agree... but they refused to saying the tax payment had been passed on to Sprint and they would need to make good. I think they were just trying to get rid of me actually...

    I could tell...
  17. Returned iPad Pro - Tax Refund Question

    Hi all,

    Returned an iPad Pro 9.7 to Sprint yesterday under their 100% Satisfaction Guarantee program. The store (reseller) told me that Sprint would issue a check within 14 days for the $57...
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    I wouldn't do either. Your phone is worth $350+...

    I wouldn't do either. Your phone is worth $350+ if you sold it privately on a website like Swappa. It's not hard to do.

    If you still owe installment payments... make sure you pay it off before...
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    You'll get contacted by Sprint Executive...

    You'll get contacted by Sprint Executive Relations due to the BBB complaint within a few days. That's about as serious of a complaint they can get without a lawyer being involved. They will hear you...
  20. 5 Month / 5GB $10 Tablet Pass - Really one time offer?

    Awesome!

    I use my Galaxy S4 with TMO's "Walmart" 100 min / 5 GB prepaid $30 plan as a hotspot for my iPad... but this 5 month / 5GB pass for $10 is just perfect if I don't have my phone handy.
    ...
  21. So the 5 month / 5GB pass for $10 shows up again?

    So the 5 month / 5GB pass for $10 shows up again?
  22. Cool! How are you renewing it?

    Cool! How are you renewing it?
  23. 5 Month / 5GB $10 Tablet Pass - Really one time offer?

    Hi all,

    Anyone able to successfully get this special promotion pass more than once from TMO?

    Thanks!
  24. Gee... ya think? HansCT and myself have been...

    Gee... ya think?

    HansCT and myself have been saying exactly that in this thread for 48 hours now.

    Anyway... returned the AT&T Lumia 640 to Target today and picked up the TMO version at Walmart....
  25. As far as I can tell... no to everything above.

    As far as I can tell... no to everything above.
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