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Type: Posts; User: Serial Port

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  1. Replies
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    You are responding to an issue that was resolved...

    You are responding to an issue that was resolved a few weeks ago.
  2. Not exactly. There has to be a tower connection...

    Not exactly. There has to be a tower connection to place a 911 call, even if the phone is inactive.

    You need to contact customer service for troubleshooting.
  3. Thread: W360g

    by Serial Port
    Replies
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    279

    Thanks for clarifying. The suggestion to contact...

    Thanks for clarifying. The suggestion to contact Motorola still stands.
  4. Replies
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    I have encountered the same thing from time to...

    I have encountered the same thing from time to time. I refresh the page and usually works fine from then on.
  5. Thread: W360g

    by Serial Port
    Replies
    6
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    279

    Try contacting Motorola customer support to...

    Try contacting Motorola customer support to verify if there is a default SIM PIN. Are you certain that your relative did or didn't set a different PIN ?

    Just to make sure, is this for the SIM or...
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    9,773

    Well, my error in that case. I was going on the...

    Well, my error in that case. I was going on the information available to me and I did not have those links at the time of my post. I would imagine that the OP moved on after almost 4 months since...
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    541

    Virgin I thought Virgin Mobile is already shut down and...

    I thought Virgin Mobile is already shut down and all active users forced to switch to Boost.
  8. Do you have a question or just making a statement...

    Do you have a question or just making a statement ? I am not sure of the purpose of this thread. :befuddled
  9. Replies
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    I cannot identify the type of towers/technology...

    I cannot identify the type of towers/technology in your pictures. Hopefully other members may be able to identify them and I hope they will chime in with an answer. Keep in mind that 5G is not...
  10. Replies
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    Could be different with prepaid, but I seriously...

    Could be different with prepaid, but I seriously doubt that is the case here. Best of luck. You could try prepaid customer support for clarification.
  11. Replies
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    679

    Yes, Speedtest measures data speeds and not...

    Yes, Speedtest measures data speeds and not voice. Keep in mind that where 5G data is not available, the phone will fall back to 4G for data access. Don't overthink it. Perfectly normal for...
  12. Replies
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    In my earlier post, I pointed out the 5G is...

    In my earlier post, I pointed out the 5G is currently reserved for data and 4G (LTE) is used for voice. Both networks co-exist. That would explain you results. Only 1 APN is in use, no need for 2...
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    Virgin They are the only one who can make it happen. ...

    They are the only one who can make it happen. Nobody here can do it for you.
  14. Replies
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    541

    Virgin I suggest reaching out to customer service for...

    I suggest reaching out to customer service for your answer.
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    Voice will default to 4G. 5G is primarily used...

    Voice will default to 4G. 5G is primarily used for data. 4G will not be going anywhere for quite some time. For now, the two run hand in hand. While 5G will likely incorporate voice in the future,...
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    You can't sell a grandfathered plan on At&t. The...

    You can't sell a grandfathered plan on At&t. The new user would have to use/activate a current plan/feature. Which version do you have ??
  17. Thread relocated to keep the peace.

    Thread relocated to keep the peace.
  18. Good suggestion for the OP.

    Good suggestion for the OP.
  19. I get the message with some calls on my postpaid...

    I get the message with some calls on my postpaid service with T-Mobile. What phone make/model are you using ? Your profile shows 2 different phones. On my Samsung S9 I can simply choose to block a...
  20. At the least, they should allow you to buy the...

    At the least, they should allow you to buy the modem from them. I have internet from Century Link and was paying $10/month to rent my modem/router from. I only achieve 10 Mbps down for $45/month...
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    Agreed, I remember when Cingular Wireless bought...

    Agreed, I remember when Cingular Wireless bought the old AT&T Wireless and integrated them into their system. Had the same problems then when I was a CS rep for Cingular when old AT&T customers...
  22. LTE by itself is data only, VOLTE integrates data...

    LTE by itself is data only, VOLTE integrates data and voice over the same network/technology. That's the bottom line.

    LTE by itself wasn't true 4G IMHO and was merely marketing hype. I stand...
  23. Replies
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    Did you check the links at the bottom of the page...

    Did you check the links at the bottom of the page under "Need More Help" ??
  24. The name VOLTE is an acronym for Voice over Long...

    The name VOLTE is an acronym for Voice over Long Term Evolution (LTE). I agree that all new phones sold in the US have VOLTE. The issue is with some older phones more than a couple years old that...
  25. What phone make/model?? You can go to...

    What phone make/model?? You can go to Phonescoop.com to get more details about any model phone/device. Impossible to answer your question without knowing more about the phone. Hope that helps.
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