It sounds like the upgrade was unbilled at the time when you had a $0 balance and the TOR
wasn't done properly. Instead of creating a new account, they updated the name/credit info.
Like...
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Type: Posts; User: DH
It sounds like the upgrade was unbilled at the time when you had a $0 balance and the TOR
wasn't done properly. Instead of creating a new account, they updated the name/credit info.
Like...
If you call back you can demand to speak to a Supervisor and refuse a call back.
If the management department is closed a supervisor on-site will have to take it.
Depending on the time of day...
