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  1. Replies
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    Hi Dragon3 - We wouldn't comment on rumour but in...

    Hi Dragon3 - We wouldn't comment on rumour but in terms of the Montreal locations, we’re making changes to our wireless retail approach in order to better respond to our customers' needs in Montreal....
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    Hi Steve - Great review.... thanks for sharing!!...

    Hi Steve - Great review.... thanks for sharing!!

    Mary
  3. Hey All. The application to become a bank, under...

    Hey All. The application to become a bank, under the Bank Act is primarily focused on the business of credit, payment and charge card services. We have no plans to become a full-service...
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    Here, here... late... but here! Ugh. Must install...

    Here, here... late... but here! Ugh. Must install mobile app.

    Fenrry - Great pictures. I may use those in future :)

    bobby07 - Just sent you a PM. I'll need some info as well as the original...
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    Plans You've all asked really great questions about the...

    You've all asked really great questions about the Rogers Youth Fund and, like I said early, I'm gathering these up and will be answering them in the coming weeks.

    BV - I actually do talk like...
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    Plans Hi All, nice to "see" you all again :) Chris is...

    Hi All, nice to "see" you all again :) Chris is off for the next few days but I didn’t want to leave you waiting. We’re pretty excited about the Rogers Youth Fund and helping youth with basic skills...
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    Can I jump in and say that Rogers has this great...

    Can I jump in and say that Rogers has this great Social Media team who read the forums and try to help where we can? We're also available to answer questions and offer advice.

    :D
  8. Hi Everyone - Good morning!! Piaax3 - Sorry to...

    Hi Everyone - Good morning!!

    Piaax3 - Sorry to hear about the situation. You mentioned that you're waiting to hear back from the Office of the President. Have they contacted you yet? That's...
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    I believe that message is within the option to...

    I believe that message is within the option to request a copy of your bill. It gives customers a heads-up that they can view their bill for free online rather than request a reprint.
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    Hi Surfguy17. I think there may be a bit of...

    Hi Surfguy17.

    I think there may be a bit of confusion here regarding the recorded message.

    The message you heard while on hold was, “"Please note: a charge of $4.00 will be applied to your...
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    Hey All - This doesn't sound right to me. I'm...

    Hey All - This doesn't sound right to me. I'm going to look into it and I'll get back to you as soon as I can.

    Thanks!
    Mary
  12. Wow, this conversation has definitely grown since...

    Wow, this conversation has definitely grown since yesterday. I totally respect everyone’s opinion with regards to Rogers involvement in the community and to that I’ll just add what you’ve probably...
  13. Hey All. Nice to "see" you all again :) I'm...

    Hey All. Nice to "see" you all again :) I'm actually not sure about this one but I'll check with a few resources and get back to you as soon as I can.
  14. Hi... sorry for the delay. Yup, he's legit. We're...

    Hi... sorry for the delay. Yup, he's legit. We're lucky to have him :D
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    Hi All - This is Mary with Rogers online...

    Hi All - This is Mary with Rogers online communications team. I do have some information I can share with you. Rogers is very excited about expanding our network in Manitoba, which will offer choice...
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    Hi, this is Mary with Rogers online...

    Hi, this is Mary with Rogers online communications team. If you're continuing to have an issue, please get in touch with me via PM with your full name and a number where we can reach you. I'll try to...
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    Hi Folks - I received the following advice that...

    Hi Folks - I received the following advice that could perhaps help with the insufficient memory issue. These are HTC's recommendations for memory allocation for FOTA to be successful.

    1. ...
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    Yup, OTA rollout of the Rogers HTC Magic+ 2.1 OS...

    Yup, OTA rollout of the Rogers HTC Magic+ 2.1 OS started today.
    :)
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    Hi there. We do our best to provide answers were...

    Hi there. We do our best to provide answers were we can and when it adds value to the conversation. While I can't answer every comment/question, we are reading all the feedback and sharing that...
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    I understand your frustration, I do. The decision...

    I understand your frustration, I do. The decision to not provide 1.6 was made by HTC, while I can't speak on their behalf, I can point you to their statement here:...
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    Hi Everyone. I just wanted to jump in here to...

    Hi Everyone. I just wanted to jump in here to clarify/answer a few things.

    First off, this is not a mandatory update so it's entirely up to you. The 911 fix was to address a safety concern, which...
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    Hi All... I've updated the following thread....

    Hi All... I've updated the following thread. Please provide any questions you may have there:
    ...
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    Thanks right Sansaman. Here's the full statement...

    Thanks right Sansaman. Here's the full statement for this thread's reference:

    ******
    Hi Everyone. I have some news to share with you regard the Magic OS upgrade and where we're at.

    As always,...
  24. Hi Everyone, this is Mary with Rogers online...

    Hi Everyone, this is Mary with Rogers online comms team.

    Sorry to hear that some of you are experiencing problems. Yes, there are issues with MyRogers and we are aware. The internal team is...
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    Hi BV - Always nice to see you again and thanks...

    Hi BV - Always nice to see you again and thanks for the reference :)

    For those you who don't know me, I'm Mary and am part of the Rogers online communications team. We do try to help were we can...
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