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Type: Posts; User: Zombie999

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  1. I tried using t-mobile SIM on prepaid internet in...

    I tried using t-mobile SIM on prepaid internet in their TMOHS1 hotspot but it doesn't work. it connects to the network and signal bar indicator turns green. But there is a message "cannot connect to...
  2. Recently I got a text that I needed to replace my...

    Recently I got a text that I needed to replace my SIM before July 1 to avoid service interruption. So got a new one at T-mobile store and now international roaming no longer works (at least in...
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    I called today and asked if data roaming was on....

    I called today and asked if data roaming was on. Then they switched me to 2GB $10 prepaid internet plan without asking. They said something about not being able to use roaming unless I have an active...
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    No it doesn't register at all in Canada or...

    No it doesn't register at all in Canada or Mexico. Didn't work even after I added north-american data add-on.

    Old data for life did work in Canada.

    I needed a new SIM too.
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    It's called something like "Tablet freedom - free...

    It's called something like "Tablet freedom - free data for life - domestic 200MB/month capped....".

    It shows as an add-on, not primary plan.
  6. Yes I am. It's 10c/min domestic. Roaming in...

    Yes I am. It's 10c/min domestic. Roaming in Canada is $1/min.
  7. Legacy prepaid $1 service fee for top up.

    When I try to refill my legacy prepaid account, $1 service fee is added regardless of top up amount.

    $1 top up becomes $2, $10 - $11, $100 - $101.

    It's always a flat amount, so it's not tax.
    ...
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    My account was finally re-instated. :clapping: ...

    My account was finally re-instated. :clapping:

    The only difference, the old account was North American data, new one is domestic only.
  9. I'm in Canada now and legacy prepaid still roams...

    I'm in Canada now and legacy prepaid still roams here.
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    Thanks for all replies! Also tried it on...

    Thanks for all replies!

    Also tried it on Umidigi A5 pro. Still doesn't work even though data network type shows as IWLAN. I guess will need to try different phones.
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    Not yet. They are saying it will be done but...

    Not yet. They are saying it will be done but takes time on the new system.
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    WiFi calling on legacy prepaid

    Has anyone tried using WiFi calling on legacy prepaid?

    I have it set in the phone settings but it doesn't work. Tried the airplane mode as well. E911 address is set.

    Called CS and was first...
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    I can confirm that VoLTE also works on Umidigi A5...

    I can confirm that VoLTE also works on Umidigi A5 pro.
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    I ordered one on Dec 12. Delivered on Dec on Dec...

    I ordered one on Dec 12. Delivered on Dec on Dec 15 but shipping notice was sent on Dec 24. :lol:
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    Just got a call from them today. They promised to...

    Just got a call from them today. They promised to re-instated the plan but it will take time.
  16. Does anyone know what is the grace period before...

    Does anyone know what is the grace period before prepaid account internet plans get de-activated due to no top up (for recurring passes)?

    I was told 30 days in the store but on the website it says...
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    Thanks for your response. Spoke to them three...

    Thanks for your response.

    Spoke to them three times. They refused to re-instate the service. They escalated to management but no response. The best they can offer is one month of free service....
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    My free data for life has been canceled at some...

    My free data for life has been canceled at some point over the last 3 weeks. Called them and they say it was because no payment was made for over a year. :befuddled

    Since when payment is required...
  19. Private message sent.

    Private message sent.
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    I have expired card on 3 accounts and they are...

    I have expired card on 3 accounts and they are still able to put trough 1 cent charges monthly. So expired card does not protect you.
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    I ported two legacy numbers out. One to...

    I ported two legacy numbers out.

    One to T-mobile. Initial port request failed but after speaking to porting department, second request was accepted and completed in 10 days.

    I also ported a...
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    WiFi calling now works on non AT&T device. I'm...

    WiFi calling now works on non AT&T device. I'm using Umidigi A5 pro. Incoming works fine. Outgoing only works in airplane mode.

    Texting works fine, both in and out. However they count Wi-fi text...
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    So last month I moved the SIM into the new tablet...

    So last month I moved the SIM into the new tablet and it worked at first. After about a month, it stopped working. Data connection is there but cannot browse any sites. Moved the SIM back to original...
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    Thanks for the info. Pretty sure I was told SIM...

    Thanks for the info. Pretty sure I was told SIM was tied to the tablet and I needed to contact them if I wanted to use it in another one.

    Things might have changed since they stopped offering the...
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    Has anyone changed tablet on this plan? Does it...

    Has anyone changed tablet on this plan? Does it require visit to the store or can be done over the phone?

    Thanks.

    By the way, mine got deleted too. Called and and was told that it was a glitch...
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