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Type: Posts; User: elzein

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  1. Replies
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    5,618

    Just change your phone online then change to the...

    Just change your phone online then change to the services t you need. If you do call to customer care they do not check employment. You just call in and verify the account and let them know you nee...
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    14,191

    Has anyone confirmed "in hand" that it has UMA...

    Has anyone confirmed "in hand" that it has UMA calling? I know it says WiFi Calling but the E series have a VoIP SIP client and I believe thsi one has Cisco Connect which both allow WiFi Calling... I...
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    12,352

    I was in Windsor ON and had T-Mobile Coverage for...

    I was in Windsor ON and had T-Mobile Coverage for the most part. You could always claim that you were on the border of US and Canada and didnt know you were roaming since you were still in the US .....
  4. Dont quote me on that but I was reading in other...

    Dont quote me on that but I was reading in other forums thta if you go to Options>Advanced>TCP and add the blackberry.net APN it will force all applications to route through that APN. You would have...
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    11,391

    I agree that you can get info about iHLR from...

    I agree that you can get info about iHLR from public sources but disussing anything about internal systems or confidential information is against policies. There is information in streamline that is...
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    1,570

    Its not entirely true, thats what they want you...

    Its not entirely true, thats what they want you to think. Its for teh length of the phone. I have cancelled many req data plans for customers and myself. If teh customer lost the phone or it got...
  7. I dont believe that is a setting that is...

    I dont believe that is a setting that is accessable but i may be wrong. Last i checked on my BB i had to go into engineering mode to do that but it could be because of my company BES admin
  8. Replies
    8
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    3,087

    See if you can install it on any of your...

    See if you can install it on any of your computers .. start with your managers or training system.. go to control panel and then add/remove programs and from there you should see an option to add and...
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    849

    You cannot. You will have to wait till your able...

    You cannot. You will have to wait till your able to do it from a computer on teh Domain. That feature is not enabled in webmail
  10. Replies
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    3,240

    When i was in Beirut I used MTC just because of...

    When i was in Beirut I used MTC just because of the price. A few month ago T-Mobile cracked down on International data usage and started back charging some customers to a certain date. The BB...
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    7,988

    i think its first initial and last [email protected]

    i think its first initial and last [email protected]
  12. Replies
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    3,087

    I have buddies that work on the BES Admin team as...

    I have buddies that work on the BES Admin team as well as at BB ... and they all said that that the only thing stored on the BES is what syncs with the BES... ie: Corp Email, Calender, Contacts, PIN...
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    3,087

    They havent been consistant with sending the WEA...

    They havent been consistant with sending the WEA instructions. Whenever you get a new BB/PIN you dont need to contact Helpdesk if you are already on the BES on your old BB. Just find a computer at...
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    1,251

    In no way is this an attack on you but from your...

    In no way is this an attack on you but from your post, nothing that you stated here would be considered a breach of contract.

    When you do a warranty exchange it is only for the device. It doesnt...
  15. Replies
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    5,618

    When i quite T-Mobile 3 years ago, I never got a...

    When i quite T-Mobile 3 years ago, I never got a call or text. My service is still active. No for other employee's, typically Care will calla nd warn you for cancellation, others, their line's were...
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    2,172

    I would escalate to his manager as well as to...

    I would escalate to his manager as well as to your RPS rep. I would not confront him directly.
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    915

    Our goal is 65%, I ended with 95%. Usually during...

    Our goal is 65%, I ended with 95%. Usually during the month im always over 100% but it tends to drop since I get lazy time to time. What I tend to do is just make sure that every eligible customer...
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    She is correct but there is a way around and...

    She is correct but there is a way around and works and within policy. What you can do is go ahead and activate a new line with a new number. Call to cancel the flex pay number. Make sure this is all...
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    3,126

    Well here is the mistake.. there are 26 pay...

    Well here is the mistake.. there are 26 pay periods in a year whether with T-mobile or any company that pays every 2 weeks. if you divide 2080 by 26 you get 80 hours a week. You may want to reply to...
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    1,530

    Ive been waiting *** well but did not hear...

    Ive been waiting *** well but did not hear anything about nor heard that we will be getting any like the MyTouch
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    1,692

    Scammers will say anything to scam you, I once...

    Scammers will say anything to scam you, I once got an email stating it was from the FBI and I would get arrested for not cooperating.. it was all BS.
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    On the border the signal from T-Mobile is still...

    On the border the signal from T-Mobile is still pretty strong in canada, I turned roaming off on my BB8900 when I went to windsor and I have T-mobile the whole time and did not get a single charge...
  23. You are correct about the CC Voice but the sales...

    You are correct about the CC Voice but the sales Voice is more about how can T-Mobile help change things to help the sales channel. Unfortionateky we do not have a voice ticket systen to file...
  24. They didn't say it doesn't work but they will no...

    They didn't say it doesn't work but they will no longer support it and give instructions. You can get the instructions by searching for DOTAC in Streamline.
  25. MyTouch Plan is out and there is a reason why...

    MyTouch Plan is out and there is a reason why they have two seperate plans. I do recommend getting it, just call back and ask for it. Right now the system probably doesnt recognize that you have a...
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