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I think persistence is key, along with the willingness to politely hang up and call again, until you get an agent that knows what they're doing, and is willing to do what's necessary to make the...

My wife's line finally refreshed:

Plan Data (includes 6 GB Rollover Data℠)
22 GB of 22 GB Remaining

Obviously, she probably doesn't really need the full 16GB/30 days data allowance, but for...

So, while it appears that now all new and existing $300 plan users will be getting 16GB/30-days, it might still require a port out and then port in for existing AT&T customers to move from a...

If you read what I posted above earlier today from the AT&T Prepaid website, it seems like it's permanent.

I guess it's now "official".

https://www.paygonline.com/ for my wife's $300 plan now shows:

Good News - You now have double data
Your 12-Month Plan will now have double the data -- 16 GB of...

I'm glad that it now shows for your line, too! I guess it could have been a cache issue, or perhaps AT&T is making the change in "blocks" of accounts...

Hmmm...that's a mystery. My wife's plan renewed 12/9/22, and while it doesn't yet reflect the actual 16GB of data, since the renewal was before this recent development,...

Just to verify, are you saying that the 16GB isn't even showing on your $300 plan at https://www.paygonline.com/websc/rateplans.html?

That's great!

Thank you for the guidance! I found it now. Her next data reset date is 1/8/23, so I'll double check then, but hopefully she'll get the 16GB.

My wife has used the AT&T $300 8GB plan for ~3 years.

I just checked her account.

https://www.paygonline.com/websc/rateplans.html currently shows:
"Your Plan $25 16GB Promo Plan"

However,...